Sales Support Specialist-Remote

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Functions Duties Responsibilities and Position Qualifications:

Were not just a workplace - were a Great Place to Work certified employer!

Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

The Sales Support Specialist provides operational support to the Sales team and serves as a central bridge between Sales Client Onboarding Lab Operations LIS Support and Client Support. This role ensures seamless communication issue resolution and accurate backend activation of new accounts while maintaining a high standard of data integrity system accuracy and operational readiness across all digital dermatopathology clients. This role directly supports execution and scale in client onboarding and revenue operations.

Location: REMOTE

Primary Responsibilities

Serve as the primary point of contact for sales team support requests and customer related backend coordination
Coordinate across internal departments to resolve onboarding operational and LIS related issues impacting client setup or workflow continuity
Complete account setup activities validate onboarding forms and ensure required data is entered accurately into internal systems
Engage with sales to support delivery of onboarding forms documentation and client readiness for go live
Maintains internal systems with accurate status tracking and change updates for both active and non active accounts
Submit sales equipment requests and track availability ensuring readiness for new client go lives
Develop and maintain internal support documentation to reduce repeat inquiries and streamline onboarding
Assist in the design and adoption of process improvements that support scale speed and quality in sales operations

Qualifications

Strong organizational skills and ability to manage multiple priorities in a fast pace scaling environment
Experience supporting cross functional healthcare or diagnostic teams preferred
CRM proficiency and comfort navigating digital systems and operational workflows
Detail oriented mindset with a bias toward accuracy structure and proactive problem solving

Scheduled Weekly Hours:

Work Shift:

Job Category:

Laboratory Operations

Company:

Pathology Watch Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Job Functions Duties Responsibilities and Position Qualifications:Were not just a workplace - were a Great Place to Work certified employer!Proudly certified as a Great Place to Work we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA we emphasize teamwork an...