Vice-President, Mortgage Advice

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

Reporting to the Senior Vice President Borrowing Solutions the Vice-President Mortgage Advice (VP) is accountable for providing leadership and management of CIBCs mobile sales workforces. The priority is to build a market differentiating capability that will position CIBC as a leader in this space through a team of top performing sales professionals comprised of Mobile Mortgage Advisors and Mortgage Options Specialists. The VP provides strategic leadership and guidance for the development of sales strategies and plans to achieve short and long term financial and strategic objectives while managing operational and credit risk within assigned limits. Other accountabilities include the development and implementation of sales and business development strategies and campaigns that will increase CIBCs representation in the marketplace while meeting business and client expectations.

As an organizational leader this role champions:

CIBC employee experience principles:

• Always professional so our team members can excel and be their best professional self.

• Radically simple so our team members can focus on what they need to do and make an impact.

• Genuinely caring so our team members can feel valued for who they are and what they contribute.

CIBC leadership capabilities:

• Envisions the futureto innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders.

• Inspires hearts and mindsto build an inclusive culture where we make bold choices collaborate and empower others to take chances and do whats right for our stakeholders.

• Drives action and impact togetherto align with urgency around what matters making decisions with speed and always making a real difference.

What Youll be Doing

• Develop the vision and implement short and long-term market strategies that drive business growth.

• Lead the development of an innovative mobile channel transformation that is focused on franchising and deepening client relationships across Personal Banking and Imperial Service.

• Provide strategic leadership and guidance to the mobile sales teams to ensure individual and business goals are achieved and/or exceeded. This includes attracting aligning motivating and retaining a team with the competencies to meet present and future goals.

• Develop and maintain senior level relationship management of internal and external partners to meet expectations and service levels.

• Maximize internal efficiencies and improve business effectiveness across the Mortgage Advice channel particularly as it relates to technology training sales effectiveness requirements and resource allocation.

• Provide strategic direction and leadership to the sales workforce across multiple brands and channels with particular emphasis on expansion of mortgage segments and related activities by partnering with Canadas real estate industry and homebuilders to generate new mortgage business.

• Provide one-stop mortgage services to all mortgage referral sources and consumers including the builder mortgage business.

• Partner with Personal Banking & Imperial Service to develop and implement creative strategies for growth and identify joint marketing activities that heighten brand awareness grow customer base and enhance the overall customer experience.

• Balance growth and profitability objectives by driving volume acquisition while maintaining disciplined pricing and business economics across the portfolio.

• Establish a culture and work environment that attracts retains and motivates the highest caliber of skilled professionals by setting appropriate context when assigning work to ensure that individuals roles support the achievement of the business units priorities and CIBCs overall goals and creates a positive work environment.

What Were Looking For

• Expert knowledge of general business affairs and of the general operation of the financial services industry.

• Knowledge and ability to maintain high level of enthusiasm motivation and commitment leading to the achievement of a desired vision values and performance.

• Knowledge to interpret information on external and internal factors and derive conclusions and the ability to apply planning models to develop and access business plans.

• Knowledge of risk and portfolio management principles and the ability to measure manage and monitor risk within the Banks guidelines.

• Change Management knowledge to identify the need for change and the ability to develop implement manage and evaluate change efforts.

• Expert knowledge of business risk factors and the ability to interpret and mitigate their effect on the business.

• Expert knowledge of CIBC its goals vision values strategies performance drivers business direction product lines and market segments to enable the leveraging of the entire organization to maximize business opportunities.

• Knowledge and ability to interact and connect effectively within and outside the organization to get things done.

• Proven experience leading large teams that span across multiple geographic locations.

• Superior sales leadership and people management skills to effectively drive results through others and develop high performing teams.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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