Collections Representative

Collections Representative - South Bend IN

This opening at our clients small locally owned professional office offers a true family-oriented environment along with the stability of a full-time position. The schedule includes three days per week from 8:30am to 5:30pm and two days per week from 11:00am to 8:00pm making it important that the selected candidate is comfortable working this alternating shift.

This opportunity could be right for someone with previous experience who prefers to use their skills in a friendlier team-focused setting or for someone beginning their career who is open to training and addition to a competitive compensation structure this role is eligible for a monthly bonus program.

Job Duties:

• Contacting customers via phone and text regarding account balances
• Assisting customers with setting up payment arrangements
• Documenting customer communications accurately in the system
• Using MS Teams and internal systems for daily communication and workflow
• Performing basic data entry and maintaining account records
• Working directly with the finance company team to support account resolution efforts

Its a match for someone who brings solid communication skills a motivated work history and comfort working with customers in a professional setting. Representatives who are organized dependable and confident in guiding conversations will have strong earning potential through the monthly bonus program. This client offers a supportive team environment and long-term employment stability.

Requirements:

• Previous customer service or account management experience preferred
• Comfortable communicating via phone and text
• Basic data entry and computer proficiency required
• Experience using MS Teams preferred
• Strong verbal communication skills
• Ability to work the alternating shift schedule
• Stable work history demonstrating motivation and reliability
• Specific vision abilities required by this job include close vision peripheral vision depth perception and the ability to adjust and focus
• Ability to understand and communicate (talk-read-hear) work instructions

Benefits:

• Holiday Pay
• Vacation Pay
• Health Insurance
• 401K Benefits
• Monthly bonus incentive program
• Comprehensive benefits package
• Entries into Specialized Staffings Investing in Your Future Giveaway

Personnel Partners a division of Specialized Staffing Solutions LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.