Principal, Strategic Narrative & Communications

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profile Job Location:

Vancouver - Canada

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Principal Strategic Narrative & Communications

Why This Role Matters

This role exists to raise the quality of strategic thinking and communication at the highest levels of the company. It is designed for a leader who thrives in ambiguity values precision over volume and understands that the right narrative grounded in strong strategy can materially shape outcomes.

Role Overview

We are seeking a Principal Strategy & Executive Communications leader to operate as a senior individual contributor and trusted advisor to the VP of Strategy & Operations and the CTO. This role is responsible for shaping articulating and advancing the technology organizations strategic priorities from internal alignment to CEO and Board engagement to external thought leadership.

This individual will work deeply embedded with the VP of Strategy & Operations acting as a strategic extension of the role while partnering day-to-day with the CTO and CTO staff. They will collaborate closely with the corporate strategy team to ensure technology strategy is tightly aligned with enterprise priorities and long-range plans.

Success in this role requires the ability to think several moves ahead synthesize ambiguity into clear strategic narratives and communicate with precision and credibility at the highest levels of the company and externally.

Key Responsibilities

Strategy Leadership & Ownership

  • Serve as a principal thought partner to the VP of Strategy & Operations jointly driving strategy definition prioritization and alignment across the technology organization.
  • Partner with the CTO and CTO staff to frame strategic problems evaluate tradeoffs and define multi-year technology priorities.
  • Develop structured strategy artifacts (narratives decision memos frameworks) that enable executive decision-making.
  • Work closely with the corporate strategy team to align technology strategy with enterprise strategy annual planning and long-range roadmaps.
  • Identify gaps risks and opportunities across the technology portfolio and proactively surface recommendations.

CEO Staff & Board-Level Materials

  • Own the creation of executive-ready and Board-grade strategy materials including:
    • Multi-year technology strategy narratives
    • CEO staff presentations and decision read-aheads
    • Board decks deep dives and written narratives
  • Ensure materials are concise data-informed and written to executive and Board standards.
  • Anticipate questions from senior leadership and proactively incorporate insights into materials.

Executive Communications

  • Act as a strategic communications advisor to the CTO in close coordination with the VP of Strategy & Operations.
  • Translate complex technical and organizational concepts into clear compelling narratives for senior leaders.
  • Develop executive-level presentations keynotes talking points and written communications.
  • Prepare senior leaders for high-stakes engagements including CEO reviews Board meetings and external forums.

External Narrative & Thought Leadership

  • Create content and narratives for major external events industry conferences and public forums.
  • Partner with PR marketing and corporate communications to ensure consistent and credible external messaging.
  • Help position the CTO and technology leadership as trusted voices on technology innovation and strategy.

Influence & Cross-Functional Leadership

  • Influence senior stakeholders across engineering product finance and corporate functions without direct authority.
  • Drive alignment through clarity of thinking quality of writing and strength of narrative.
  • Lead strategy working sessions offsites and executive reviews as needed.

Minimum Qualifications

  • 10 years of experience in corporate strategy management consulting executive communications or strategy roles within large complex technology organizations.
  • Demonstrated experience working directly with C-suite executives (CTO CEO or equivalent) and senior leadership teams.
  • Proven ability to create Board-level and CEO-level strategy materials that drive decisions.
  • Exceptional written and verbal communication skills with a track record of simplifying complex topics.
  • Strong business and technical acumen; able to engage credibly with senior technical leaders.

Preferred Qualifications

  • Experience in Principal-level or equivalent roles at companies such as Amazon Google Meta or other scaled SaaS technology organizations.
  • Background in top-tier management consulting combined with in-house strategy or executive roles.
  • Experience supporting external speaking engagements keynotes or industry events.
  • MBA or equivalent advanced degree.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained bus...
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Key Skills

  • Business Development
  • Classroom Experience
  • Dayforce
  • Go
  • Cloud Computing
  • AWS
  • Teaching
  • Administrative Experience
  • Leadership Experience
  • negotiation
  • SAS
  • Data Analysis Skills

About Company

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Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.

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