CARE Team Specialist (54880)

Cambridge, MA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Step into the moment. Support the mission. Change the outcome.

YSS is seeking a compassionate proactive and highly engaged CARE (Crisis Assistance Response Engagement) Team Specialist to play a key role in maintaining safety and connection at our newly opened Ember Recovery Campus.

YSS provides trauma-informed inpatient addiction treatment through Ember Recovery serving adolescents and young adults with residential care mental health support crisis stabilization and shelter services.

As a vital member of the CARE Team the Specialist helps create a safe structured and supportive campus environment for clients visitors staff and community partners. This role maintains a strong visible presencebuilding trust modeling positive interactions and offering real-time coaching and support to staff.

This is a hands-on fast-moving role where no two days are the same. The CARE Team Specialist responds to crisis situations such as behavioral escalations elopements and safety concerns working alongside direct care staff to de-escalate and stabilize situations. Law enforcement is engaged only when necessary with a strong emphasis on therapeutic intervention. Following critical incidents the Specialist leads or supports debriefs within 24 hours in partnership with the CARE Team Manager.

What Youll Do...

Engage with clients in a compassionate supportive and therapeutic manner
Promote growth by providing structure maintaining clear expectations and consistently applying boundaries
Build familiarity with campus operations clients and staff while proactively monitoring safety practices
Respond quickly and effectively to crisis situations supporting both staff and clients
Complete timely accurate documentation and incident reporting
Ensure client needs are addressed through established processes
Communicate effectively with internal teams and external partners including family members and caseworkers as appropriate
Collaborate with Campus Leadership to coordinate with local emergency responders when needed
Follow established protocols related to scheduling fund management and communication of key issues
Maintain clean safe and organized living spaces; submit maintenance requests as needed
Complete all required residential care training
Partner with program staff and supervisors to ensure compliance and high-quality service delivery

This is not a complete list of the responsibilities of this position. Duties may change at any time.

What We Provide...

We believe in your potential we meet you where you are and we invest in your future. Beyond the meaningful work YSS provides the following benefits:

Supportive leadership team and mission-driven culture.
Flexibility and autonomy in a collaborative environment.
Competitive salary
Comprehensive benefits.
- Health insurance
- Voluntary dental insurance
- Voluntary vision insurance
- Life insurance and long-term disability coverage
- Supplemental accident critical illness and hospital indemnity insurance
- Professional liability insurance coverage
- Flexible spending account/health savings account
- Supplemental compensation award
Generous Paid Time off and Leave
- Four weeks of paid time off (PTO)
- Volunteer time off
- Paid holiday leave
- Birthday holiday
Wellness Program Opportunities
- Paid membership to the Athletic Club of Ames
- Employee Assistance Program for all employees
- Flu shots
- Mental health support
YSS is a Public Service Loan Forgiveness qualified employer.
403(b) retirement offerings

If this sounds like work youd be proud to doand a team youd want to grow withwed love to hear from you. Lets do meaningful work together.

Qualifications

We want to create a world where youth are valued and empowered to stand strong. To do this we ask our staff to embrace YSS core values - Commitment Collaboration Compassion Innovation Integrity and a Can Do Spirit.

MUST HAVES - to qualify you need:

One yearof experience caring for and managing clients in a residential facility.
Travel including transporting clients is required for this position. For YSS insurance purposes you must:
- be 21 years of age
- have a valid state-issued drivers license
- have a clean driving record and
- have adequate insurance coverage per YSS policy.

SHOULD HAVES - we would also like:

Bachelors degree in human services or a related field.
Skilled in mediating conflicts de-escalating tense situations and promoting healthy communication.
Able to establish and maintain appropriate and effective working relationships with coworkers the public and clients.
Patient and calm under pressure able to think critically solve problems and make sound decisions in challenging or unexpected situations.
Understandissues of substance use substance use disorders and the needs of youth facing substance use and dependency.
Understandavailablechemical dependency treatment interventions and other intervention strategies available to address these needs.

The IDEAL candidate:

Be rooted in purpose and driven by equity inclusion and positive social impact.
Bring humility respect and cultural awareness to every interaction.
Speaks a languagein addition to English (especially one spoken in our communities).

Who You Are...

You stay cool think fast and lead with compassion. You know how to read a situation respond with confidence and support both clients and teammates through high-stress moments.

We Celebrate Your Story...

Have you navigated recovery from addiction mental health challenges trauma or housing instabilityYour lived experience offers a unique compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor you can make a meaningful impact in the lives of youth and families.Your journey matters. If youre ready to use it to uplift and empower others we warmly encourage you to apply.

Who We Are...

Were YSS - one of Iowas oldest & largest nonprofits dedicated to putting kids first. Our mission To spark hope create opportunities and help young people thrive. With life-changing programs an enthusiastic leadership team and our brand-new 50-acre recovery campus were growing fast and thinking big. Check us out at !

At YSS we celebrate the unique backgrounds identities and experiences that each team member brings. As an Equal Opportunity Employer were dedicated to creating a respectful inclusive and empowering environment where everyone can grow and succeed. And were always working to do better together.

YSS is a nicotine-free workplace.

Heads Up! Dont Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and your spam/junk folder too). Got questions Email - were happy to help!

The YSS Hiring Process

Apply - Fill out the online app at - Well check out your skills and experience.
Interview - Phone video or in-person - well chat and get to know you.
References - Send us three people who can sing your praises.
Screening - Background and driving checks (plus license verification if needed).
Offer - If its a match youll get a formal offer through Paycom.

Required Experience:

DescriptionStep into the moment. Support the mission. Change the outcome.YSS is seeking a compassionate proactive and highly engaged CARE (Crisis Assistance Response Engagement) Team Specialist to play a key role in maintaining safety and connection at our newly opened Ember Recovery Campus.YSS prov...