Workforce Optimization Coordinator Workforce Optimization Temporary Full-time
Job Summary
Summary of Duties
- Supports with the development of UKG Pro WFM training plans and strategies.
- Facilitates the dissemination of this content via multiple different pathways including: live seminars virtual presentations drop-ins roadshows and on-site kiosks or stations.
- Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
- Effectively delivers information to employees at every level of the organization with respect and clarity.
- Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
- Reinforces scheduling best practices with confidence and consistency especially in high-pressure situations.
- Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
- Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
- Contributes to departmental projects as required assisting with preparation implementation and stabilization.
Qualifications/Skills
- College Diploma in a health-related field or equivalent required.
- Minimum two years experience working in healthcare; additional experience in scheduling strongly preferred.
- One year of experience in software training or education is required.
- Excellent verbal and written communication skills.
- Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
- Ability to think independently and demonstrate good problem-solving skills.
- Proficient with Microsoft Office 365 Zoom and Learning Management Systems (LMS).
- Experience working with UKG Pro WFM is strongly preferred.
- Experience with HR processes workforce planning and/or clinical operations considered an asset.
- Experience working with Kronos Workforce ESP considered an asset.
- Experience with transitioning from one software system to another considered an asset.
AttachmentCoordinator - Workforce
We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.Required Experience:
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About Company
Our vision is to invent the future of health care. We care for our patients and their families when it matters most.