Workforce Optimization Coordinator Workforce Optimization Temporary Full-time

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Summary of Duties

    • Supports with the development of UKG Pro WFM training plans and strategies.
    • Facilitates the dissemination of this content via multiple different pathways including: live seminars virtual presentations drop-ins roadshows and on-site kiosks or stations.
    • Provides users with ongoing assistance to address any system queries and/or scheduling procedures.
    • Effectively delivers information to employees at every level of the organization with respect and clarity.
    • Maintains and updates all training documentation to reflect the most recent software releases or upgrades.
    • Reinforces scheduling best practices with confidence and consistency especially in high-pressure situations.
    • Preserves the data integrity of UKG Pro WFM scheduling and timekeeping system.
    • Works in a team environment and collaborates with multiple stakeholders to ensure alignment between software training and operational goals.
    • Contributes to departmental projects as required assisting with preparation implementation and stabilization.

    Qualifications/Skills

    • College Diploma in a health-related field or equivalent required.
    • Minimum two years experience working in healthcare; additional experience in scheduling strongly preferred.
    • One year of experience in software training or education is required.
    • Excellent verbal and written communication skills.
    • Excellent organizational skills; must be able to handle multiple priorities simultaneously in a fast-paced environment.
    • Ability to think independently and demonstrate good problem-solving skills.
    • Proficient with Microsoft Office 365 Zoom and Learning Management Systems (LMS).
    • Experience working with UKG Pro WFM is strongly preferred.
    • Experience with HR processes workforce planning and/or clinical operations considered an asset.
    • Experience working with Kronos Workforce ESP considered an asset.
    • Experience with transitioning from one software system to another considered an asset.
We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

Required Experience:

IC

Summary of DutiesSupports with the development of UKG Pro WFM training plans and strategies.Facilitates the dissemination of this content via multiple different pathways including: live seminars virtual presentations drop-ins roadshows and on-site kiosks or stations.Provides users with ongoing assis...
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Our vision is to invent the future of health care. We care for our patients and their families when it matters most.

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