• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Administrative Assistant - Billing & Customer Support

Overview

About Us

Core Values

• Coachable
• Willingness to help
• Strong work ethic
• Reliability
  
  

Responsibilities

• Support daily office operations and administrative tasks.
• Handle customer service calls and assist with resolving customer concerns.
• Work closely with office staff on projects and process improvement.
• Manage billing responsibilities with accuracy and attention to detail.
• Partner with the collections department to support account follow-up and organization.
• Assist in overseeing customer service workflows and supporting office team coordination.
• Review data track performance information and prepare reports for leadership.
• Help support the long-term development of the customer experience billing and collections functions.
  
  

Qualifications

• Bachelors degree or equivalent experience preferred.
• Administrative office support customer service billing or related experience preferred.
• Strong communication and relationship-building skills.
• Excellent organization planning and problem-solving abilities.
• Ability to manage multiple responsibilities with professionalism and accuracy.
• Comfortable working with data reporting and office systems.
  
  

Compensation and Benefits

• Base salary
• IRA matching
• Vision insurance
• Dental insurance
• Paid sick leave
• Life insurance option
• 7 paid holidays
• 2 weeks paid vacation
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Our Franchisees Need People Like You

Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.