Freight Audit & Payment Team Leader
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About this role
Lead and manage a Freight Audit & Payment team to ensure accurate timely and compliant audit and payment of freight invoices while delivering a strong customer experience and driving operational stability and continuous improvement.
Key Responsibilities
Lead coach and develop a team of FA&P agents including performance management and day-to-day prioritization.
Oversee end-to-end freight audit and payment processes: invoice validation dispute resolution approvals and payment readiness.
Ensure adherence to SLAs KPIs and internal controls.
Monitor backlog and aged items implementing routines to prevent operational issues.
Act as point of contact for customer escalations and operational performance discussions.
Coordinate with internal stakeholders (Operations Finance OPR Procurement IT) and vendors to resolve issues.
Drive process standardization documentation and continuous improvement initiatives.
Manages employees day-to-day and sets priorities to ensure task completion.
Decision Making & Autonomy
Works independently within defined guidelines and policies.
Makes day-to-day people and operational decisions; escalates complex or high-risk issues as needed.
Skills & Experience
Experience in Freight Audit Finance Operations Logistics or a related area.
Proven experience in people leadership or team coordination.
Strong analytical organizational and communication skills.
Customer-centric mindset with focus on quality compliance and efficiency.
Solid technical knowledge.
Business understanding
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
