PATrust & Safety

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Process Associate Item Review Trust & Safety!
English Language Proficiency
In this role we are looking for a detail-oriented Policy & Compliance professional to support marketplace policies regulatory compliance and risk management. The role involves reviewing product listings against internal policies and regulations conducting risk assessments drafting policies and implementing compliance controls. You will also work with technology teams to develop compliance tools and monitor rules to help maintain a safe and compliant marketplace.
Responsibilities

Apply item policies and compliance rules to determine whether products are allowed on the platform or require removal
Review and update item policies to ensure they meet regulatory and internal requirements
Draft and maintain clear policy documentation
Conduct risk assessments for product categories sellers and compliance exposure
Evaluate seller processes and the effectiveness of compliance controls
Identify compliance gaps and recommend improvements
Make decisions on product approvals restrictions or takedowns based on policies
Implement and launch compliance controls to manage risks
Monitor rules and controls to ensure they work effectively
Manage policy updates and communication changes internally and externally
Maintain regular updates for product categories to ensure compliance
Work with product and engineering teams to improve compliance tools and automation
Benchmark industry practices and incorporates insights into policy and compliance strategies
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in business Law Public Policy Compliance Risk Management or a related field

Preferred Qualifications/ Skills
Relevant years of experience in policy compliance risk management marketplace governance or regulatory operations
Good understanding of US regulatory compliance product governance and policy frameworks
Experience working with cross-functional teams such as Legal Product Tech and Operations
Strong analytical and decision-making skills
Ability to develop insights to improve policy and compliance strategies

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.