Seasonal Customer Service Support Representative (On-site)
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Job Location:
Carson, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are currently seeking a Seasonal Customer Service Support Representative to work on-site at our Carson headquarters within our Customer Relations this fast-paced customer-focused role you will serve as a key point of contact for our valued customers providing timely accurate and professional support across multiple channels.
Successful candidates will demonstrate exceptional attention to detail strong communication skills and a genuine commitment to delivering above-and-beyond service experiences. Responsibilities include processing written and telephone orders assisting customers with product inquiries resolving order-related issues and ensuring accurate data entry to support a seamless customer journey.
Comprehensive training will be provided to ensure you are equipped with the tools and knowledge needed to succeed. Compensation is based on skills and experience. This seasonal opportunity offers potential for continued growth within the department and throughout the company for high-performing team members.
We are continuously striving to strengthen our already impressive team and wed love for you to be part of it!
A day on the job looks like this:
- Entering and processing return orders replacement orders and credits in SAP accurately and in a timely manner
- Reviewing information for accuracy and ensuring compliance with company guidelines
- Responding to customer emails with general questions about orders returns credits and other inquiries
- Providing clear helpful and professional responses to customers
Qualifications :
Got the skills and experience Heres what were looking for:
- High school diploma
- Ability to type at least 50 wpm with strong accuracy
- Professional phone presence and excellent customer communication skills
- Experience handling high call volumes in a fast-paced environment preferred
- Strong problem-solving abilities and attention to detail
- Ability to multitask prioritize and learn new systems quickly
- Availability to work full-time between 6:00 am and 6:00 pm PT or flexible scheduling within those hours
Additional Information :
And heres our end of the bargain!
At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.
For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $18.05-$22 depending on relevant experience & skillset.
This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.
- Employee discount on products that make you smarter
- Casual dressand we really mean it
At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.
We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you.
To learn more about Lakeshore visit Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.
To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus i ... View more
