HGV Technical inspector

Purpose of Position

The role is based at our existing Hub site in Hinckley however travel to our other sites located in Hinckley and the West Midlands is an essential part of this role As a Technical Trainer you are responsible for carrying out all technical training with VMU technicians and staff with regards to vehicles and trailers on fleet. Ensuring that all VMU staff are fully trained in the effective repair and maintenance of the Linehaul Fleet as well as VMU operations.

Key Tasks/Areas of Responsibility

1. Directing Quality Assurance:

To oversee the quality assurance of all HGV maintenance both internally through the Companys VMUs and through external repairs. Ensuring all work and associated paperwork conform to the DVSAs Guide To Maintaining Roadworthiness whilst defining quality standards for technical work reviewing quality audit reports and implementing continuous improvement processes.

1. Managing Technical Support/Escalation:

To lead complex problem resolution ensuring a clear and efficient escalation process by liaising with Original Equipment Manufacturers (OEMs) to ensure any issues are resolved in a timely manner and fully conform to all legal requirements (e.g. GSRII)

1. Workshop Compliance and Risk Management:

To oversee the VMU Co-ordinator to guarantee the efficient scheduling maintenance and calibration of all workshop assets. Confirm that all workshop engineers possess the necessary certification and training. Manage the administration of technical bulletins toolbox talks and training. Ensure all workshops maintain compliance with ISO 9001 and ISO 14001 standards and successfully pass all internal audits. Maintain Daimler customer-owned workshop standards and administer Daimler warranty claims.

1. Technical Strategy Expertise and Standards:  

To act as the subject matter expert to provide guidance on technical issues across the VMUs. Developing technical strategies and setting goals that align the teams work especially Quality assurance and VMU efficiency with broader business objectives.

1. Nationwide Network Support and Oversight

As part of the external MOT fail process or from escalation by Fleet Services or the Regional Fleet Management team to visit external Maintenance Contractors across the country to ensure the standards required by the Companys Operator Licence undertakings are being met. Where the standards are not being met which could impact the Company to escalate appropriately and then take appropriate mitigating action. 

1. Project and Operations Oversight:

To ensure technical projects are delivered to the required quality standards. Managing the budget for technical resources software and hardware. To take ownership of large scale projects as required by the Head of HGV e.g. reviewing of the companies PHV trailer suspension design to reduce the likelihood of bridge strikes.

1. Stakeholder Communication:

Through the management of the HGV Technical Inspector to manage the technical training for all internal technicians (e.g. both local toolbox talks and nationally recognised IRTEC accreditation) as well as training for non-technical staff on HGV maintenance matters (e.g. Nominated transport Managers) 

1. Stakeholder Communication:

To serve as the liaison between the technical teams and other departments clearly communicating the status of technical issues compliance matters and quality metrics to non-technical stakeholders. To support other non-technical members of the HGV department e.g. the Regional Fleet Management team and HGV Training department as well as the wider business e.g. Transport and the Network.

Qualifications :

Ideally you will have had experience in overseing the quality assurance in a HGV Maintenance unit

• A high standard of computer literacy with a thorough knowledge of the Microsoft Office Suite

• Experience in asset Management. Training and compliance across a Vehicle Maintenance Unit

• The Ability to analyse  interpret data and trends along with the ability to drive change to improve workflows

• Experience of Workshop Compliance and Risk Management

• Excellent communication skills and the ability to communicate effectively at all levels.

• Be able to work successfully using high level of initiative

• Demonstrate the core DPD DNA values of Passion Respect Honesty Flexibility Caring and Accountability.

Additional Information :

About our Benefits

We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking 
• Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today

Remote Work :

No

Employment Type :

Full-time