Assistant Manager Transactional Quality(RTRGeneral Ledger Accounting) REF97951VPune Phursungi
Share
Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Primary Duties & Responsibilities Deliver Next-Gen Shared Services Quality Organization by consistently Raising-the-bar on service-delivery standards & enable low-risk & zero-surprises BAU Drive & conduct audit compliance robust root cause remediation plans ensuring adherence to contractually binding audit targets Deliver sampling and stratification strategy based on Compliance checks Financial processes (volume & Value mix) Errors Customer priorities & Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics including SLA baselining predictive SLA monitoring & reporting Facilitate Kaizen initiatives within the team Accountable for customer complaint resolution process Ensure Process documentation & sign off as per ISO standards & WNS Quality Assurance Playbook Responsible for timely & accurate reporting updates and business insights Foster a spirit of continuous learning & collaboration across teams career development coaching & mentoring
Qualifications :
Graduate / Post Graduate Overall work experience of minimum 5-7 yrs
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Balance Sheet Reconciliation
- General Ledger Reconciliation
- Debits & Credits
- GAAP
- Pivot tables
- General Ledger Accounting
- Accounting
- Sage
- Account Reconciliation
- Microsoft Excel
- Microsoft Dynamics GP
- ERP Systems
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
