Senior Manager, National Lead – Conference Services (12-Month Contract) ()

How Youll Make an Impact

As the Senior Manager National Lead Conference Services (12-Month Contract) you will provide leadership and strategic direction for conference service operations across multiple sites in Canada for our client Deloitte. You will ensure exceptional client experiences operational excellence and alignment with Sodexos mission and values while driving initiatives that improve efficiency profitability and employee engagement.

As a Senior Manager National Lead you will:

• Lead and supervise conference services staff at all levels providing guidance coaching and support to ensure high performance and client satisfaction.
• Oversee conference service operations across multiple sites to maintain consistency quality and adherence to contractual agreements.
• Develop and implement business practices that uphold Sodexos mission values and service commitments.
• Drive strategic initiatives and projects with defined objectives timelines and budgets to support client and Sodexo goals.
• Build and maintain strong client relationships serving as a trusted advisor and point of contact for national accounts.
• Manage budgets labor and materials to ensure profitability and sustainability while monitoring compliance with policies regulatory requirements and industry standards.
• Champion employee engagement recruitment retention and professional development for both Sodexo and client employees.

Qualifications :

What Youll Need to Succeed

• Post-secondary degree in Hospitality Management Business or a related field (or equivalent experience.
• Minimum 5 years in conference services catering hospitality or related environments.
• 57 years of supervisory or management experience including conference management staff leadership and operational oversight.
• Proven ability to lead and develop high-performing teams.
• Strong client relationship management and service excellence skills.
• Financial acumen including budget management and labor oversight.
• Proficiency in event management and reporting software; familiarity with labor management systems.
• Excellent written verbal and interpersonal communication skills.
• Strong organizational analytical and problem-solving abilities.
•  Certified Meeting Professional (CMP).
• Commitment to health and safety.
• Ability to work rotating shifts when required including days evenings weekends and holidays.
• Ability to travel approximately 10-15% across Canada to support multiple sites and client events

Additional Information :

What Makes Sodexo Different: 

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. Youbelongin a company that allows you toactwith purpose andthrivein your own addition we offer: 

• Flexible work environment 
• Competitive compensation & great employee benefits 
• Training and development programs 
• Countless opportunities for growth 
• Corporate responsibility & sustainability 
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awardshere 
• And so much more!  

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with is available on request from candidates taking part in all aspects of the selection process. 

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted. 

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Sodexo SJS

Remote Work :

No

Employment Type :

Full-time