Reservations Manager

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Lead train and support the Reservations team to ensure brand standards procedures and high service quality are consistently delivered.
Drive revenue and occupancy performance through forecasting monthly objectives rate management upselling and inventory control.
Manage all reservation enquiries and booking processes efficiently ensuring accuracy professionalism and maximised revenue opportunities.
Oversee group bookings and inventory management including room allocations block management overbooking mitigation and back-to-back occupancy optimisation.
Ensure strong cross-department communication particularly with Front Office and Sales to support room allocation guest needs and business opportunities.
Monitor performance and reporting including analysing forecast vs actual results preparing reports and maintaining accurate reservation and account records.
Maintain financial and administrative compliance including managing budgets processing commissions/fees tracking expenses and ensuring timely completion of financial tasks.
Collaborate with Revenue and Sales leadership to set financial targets attend yield meetings identify opportunities and implement strategies to achieve revenue and market share goals.

Qualifications :

Minimum 1-2 years experience in a similar role or equivalent experience in a reservations/sales leadership capacity
Qualifications in Hospitality/ Tourism Management or Sales/Commercial
Hotel industry experience is preferred
Demonstrated leadership experience in a sales environment preferred.
Strong computer and systems skills preferably in Opera Cloud.

Additional Information :

Benefits and Perks

Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you your family and friends.
Access to Accor Partner Benefits such as Europcar.
Discounted onsite car park available.
Access to confidential Employee Assistance Program.
Inclusive and diverse environment.
A friendly and supportive work environment.
Excellent opportunity to further grow and develop your career with an industry leader
Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship so Australian working rights are required.

Remote Work :

Employment Type :

Full-time

Lead train and support the Reservations team to ensure brand standards procedures and high service quality are consistently delivered.Drive revenue and occupancy performance through forecasting monthly objectives rate management upselling and inventory control.Manage all reservation enquiries and bo...

Lead train and support the Reservations team to ensure brand standards procedures and high service quality are consistently delivered.
Drive revenue and occupancy performance through forecasting monthly objectives rate management upselling and inventory control.
Manage all reservation enquiries and booking processes efficiently ensuring accuracy professionalism and maximised revenue opportunities.
Oversee group bookings and inventory management including room allocations block management overbooking mitigation and back-to-back occupancy optimisation.
Ensure strong cross-department communication particularly with Front Office and Sales to support room allocation guest needs and business opportunities.
Monitor performance and reporting including analysing forecast vs actual results preparing reports and maintaining accurate reservation and account records.
Maintain financial and administrative compliance including managing budgets processing commissions/fees tracking expenses and ensuring timely completion of financial tasks.
Collaborate with Revenue and Sales leadership to set financial targets attend yield meetings identify opportunities and implement strategies to achieve revenue and market share goals.

Qualifications :

Minimum 1-2 years experience in a similar role or equivalent experience in a reservations/sales leadership capacity
Qualifications in Hospitality/ Tourism Management or Sales/Commercial
Hotel industry experience is preferred
Demonstrated leadership experience in a sales environment preferred.
Strong computer and systems skills preferably in Opera Cloud.

Additional Information :

Benefits and Perks

Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you your family and friends.
Access to Accor Partner Benefits such as Europcar.
Discounted onsite car park available.
Access to confidential Employee Assistance Program.
Inclusive and diverse environment.
A friendly and supportive work environment.
Excellent opportunity to further grow and develop your career with an industry leader
Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship so Australian working rights are required.

Remote Work :

Employment Type :

Full-time

Key Skills

Active Directory Administration
English Language
Access Control
Jpa
Legal Support
Airlines

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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