Systems Administrator (M365 Administrator)

Endava

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profile Job Location:

Colorado, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Seeking a highly skilled Tier 3 Microsoft 365 Administrator to provide advanced technical support administration and engineering for our Microsoft 365 environment. This role serves as the escalation point for complex issues leads platform optimization efforts and partners closely with security identity and infrastructure teams to ensure a secure scalable and reliable M365 ecosystem.

  • Must be local to Brentwood TN or Denver CO
  • May require participation in on-call rotation for critical incidents

 

Microsoft 365 Administration & Engineering

  • Administer and optimize Microsoft 365 services with deep hands-on ownership of:
    • SharePoint Admin Center (Online sites permissions governance storage sharing)
    • Exchange Admin Center (Online mailboxes transport rules retention hybrid configurations)
    • Teams Admin Center (Policies voice meetings apps and integrations)
  • Design implement and maintain M365 configurations aligned with organizational standards and best practices
  • Manage tenant-wide settings service health licensing and capacity planning

Tier 3 Support & Escalation

  • Act as the highest-level escalation point for complex M365 incidents and service degradation
  • Perform root cause analysis (RCA) and implement long-term corrective actions
  • Engage Microsoft Premier/Unified Support as needed and manage cases to resolution

Security Compliance & Governance

  • Partner with security teams to implement and maintain:
    • Conditional Access policies
    • Data Loss Prevention (DLP)
    • Retention and eDiscovery policies
  • Ensure compliance with organizational and regulatory requirements
  • Support audits and security reviews related to M365 services

Automation & Optimization

  • Develop and maintain automation using PowerShell Microsoft Graph and M365 APIs
  • Improve operational efficiency through scripting standardization and self-service tooling
  • Evaluate and deploy new M365 features and capabilities

Collaboration & Leadership

  • Mentor Tier 1 and Tier 2 support staff
  • Create and maintain technical documentation runbooks and standards
  • Provide architectural input for M365-related projects and migrations

 


Qualifications :

Required:

  • 5 years of experience administering Microsoft 365 in an enterprise environment
  • Expert-level experience with:
    • SharePoint Online and SharePoint Admin Center
    • Exchange Online and Exchange Admin Center
    • Microsoft Teams and Teams Admin Center
  • Strong PowerShell scripting skills for M365 administration
  • Solid understanding of Azure AD / Entra ID (identity authentication and access management)
  • Experience troubleshooting hybrid environments (on-prem AD Exchange hybrid)
  • Strong analytical documentation and communication skills

Preferred:

  • Microsoft certifications (e.g. MS-102 Exchange Teams or Security certifications)
  • Experience with Microsoft Purview Defender for Office 365 and Intune
  • Familiarity with large-scale migrations to M365
  • Experience in regulated or highly secure environments

Additional Information :

Discover some of the global benefits that empower our people to become the best version of themselves:

  • Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;   
  • Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
  • Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
  • Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
  • Health: Global internal wellbeing programme access to wellbeing apps;
  • Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.

Additional Employee Requirements  

  • Participation in both internal meetings and external meetings via video calls as necessary. 
  • Ability to go into corporate or client offices to work onsite as necessary. 
  • Prolonged periods of remaining stationary at a desk and working on a computer as necessary. 
  • Ability to bend kneel crouch and reach overhead as necessary. 
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment as necessary. 
  • Vision abilities including close vision toleration of fluorescent lighting and adjusting focus as necessary. 
  • For positions that require business travel and/or event attendance ability to lift 25 lbs as necessary. 
  • For positions that require business travel and/or event attendance a valid drivers license and acceptable driving record are required as driving is an essential job function.

*If requested reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs absent undue hardship.   

USA Benefits (Full time roles only does not apply to contractor positions)

  • Robust healthcare and benefits including Medical Dental vision Disability coverage and various other benefit options  
  • Flexible Spending Accounts (Medical Transit and Dependent Care)  
  • Employer Paid Life Insurance and AD&D Coverages  
  • Health Savings account paired with our low-cost High Deductible Medical Plan  
  • 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.


Remote Work :

No


Employment Type :

Full-time

Seeking a highly skilled Tier 3 Microsoft 365 Administrator to provide advanced technical support administration and engineering for our Microsoft 365 environment. This role serves as the escalation point for complex issues leads platform optimization efforts and partners closely with security ident...
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Key Skills

  • Computer Science
  • Active Directory
  • Computer information Technology
  • PowerShell
  • OS
  • Windows
  • Database
  • SCCM
  • Linux
  • SAN
  • Troubleshoot
  • Backup
  • Setup
  • Technical Support
  • UNIX

About Company

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For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with our customers to create technological solutions that drive?innovation and transfor ... View more

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