Technician, Network Operations
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The purpose of this job is to provide support for all store networks and all
store primary and secondary wide area network (WAN) connections
- Ensure store networks and networked store devices remain on-line 24/7/365; minimize downtime by working with internet service providers(ISPs) to facilitate repairs as quickly as possible
- Plan evaluate install and reconfigure hardware and software element of network
- Provide ongoing monitoring of network activities
- Isolate and resolve routine network problems and issues
- Collaborate with internal and external service users and providers to resolve network performance and reliability issues
- Facilitate communication between ISPs and local exchange companies(LECs)
- Assist in rolling out projects for Security Server and Network teams; support internal projects as needed
- Support distribution level campus network; provide VPN support
- Program network equipment
- Create and edit with oversight active directory account for new users including employees contractors and vendors
- Participate in training provided by Infrastructure Support level IIs
- Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules regulations policies and procedures
- Complete other duties as assigned
Qualifications :
- High school diploma or equivalent certification required
- Associate degree in computer science or network related field preferred
- Entry level network knowledge required
- CCNA A or Network certifications preferred
- Cisco command line (CLI) experience preferred
- Service Now experience preferred
Additional Information :
- This position requires candidates to be legally authorized to work in the United States without employer sponsorship
- This position is onsite with weekends working 2nd shift.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more
