About IMG Academy
Named one of the Best and Brightest Companies to WorkFor in the Nation in 2024 IMG Academy is the worlds leading sports education brand providing aholistic education model that empowers student-athletes to win their future preparing them for college and for life. IMG Academyprovides growth opportunities for all student-athletes throughaninnovative suite of on-campus and online experiences
Boarding school and camps via a state-of-the-art campus in Bradenton Fla
Online coachingvia the IMG Academy brand with a focus on personal development through the lens of sport and performance
Online college recruiting via the NCSA brandproviding content tools coaching and access to a network of 40000 college coaches
Job Title:Shuttle Driver Guest Service
Department:Legacy Hotel
Position Summary:The Shuttle Driver ensureshotelguests enjoy a smooth welcoming and memorable experience from arrival to workclosely with Guest Services and otherhoteldepartments to provide guest assistance with valet luggage transportation andothermiscellaneous needs.
KeyResponsibilities
Greet guests warmlyanticipateneeds andassistwith parking luggage handling and escorting guests to their rooms
Respond promptly and efficiently to guest requests and service needs
Provide guests with directions local area information and hotel amenities details
Safely transport luggage and packages to and from guest rooms vehicles and loading areas
Park and retrieve guest vehicles in a courteous andtimelymanner using claim tickets and documenting any vehicle damage asrequired
Ensure guest vehicle keys are securelystored at all times
Explain guest room features and amenities including televisions phones and other in-room technology
Transport guests via hotel van to local destinations or arrangeappropriate transportationas needed
Transport authorized guests via hotel golf carts to IMG campus locations
Maintain hotel transportation vehicles including cleaning washing and fueling of vans and golf carts
Ensure front drive lobby and entry areas are clean organized and well-maintained including seating areas walkways doors and surrounding grounds
Protect confidential guest and proprietary informationin accordance withcompany policies
Perform other duties as assigned by management
Qualifications:
Valid US Drivers License withan acceptable driving record
Previous experience in hotel services is preferred
High School diplomaor equivalent
Ability to drive a variety of vehicles including golf carts and vans
Ability to read understand and comply with the rules and regulations of the State and Federal DOT.
Strong customer service and communication skills with the ability to interact professionally with guests team members and leadership
Knowledge of hotel operations guest service standards and local area attractions preferred
Ability to handle guest concerns calmly courteously and efficiently
Physical Demands and Work Environment:
Ability to lift move push and pull equipment orluggagein excess of60lbs
Ability to stand and walk for duration of shift
Ability to work on various indoor and outdoor surfaces including grass turf courts all weather
Must be able to bend stoopsquatand stretch to fulfill tasks
Ability to safelyoperatemotor vehicles hotel vans and golf carts
Ability to work outdoors and indoors in varying weather and environmental conditions
Must be able tooperateoffice equipment such as computers
Ability towork days nights weekends and holidays as needed
Background Requirements:
Requires a background check upon offer
Requires a pre-employment drug screen upon offer
Benefits:
As a full-time member of our team you will enjoy a comprehensiveofferinglisted below. Connect with your talent acquisition specialist to learn more aboutbenefitsforour part-time roles.
Comprehensive Medical Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term andLong TermDisability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!
Dontmeet every single requirement We are dedicated to building a diverse inclusive authentic workplace so ifyoureexcited about thisrolebut yourpast experiencedoesntalign perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
Required Experience:
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IMG Academy offers athletes the opportunity to improve their sport and educational performance on our 600 acre, world-class campus.