Program Manager, GM Field
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal Amazon has created one of the most advanced fulfillment and logistic networks in the world. Amazon Global Logistics in China is a team of highly experienced logistics professionals product & program manager and carrier specialists actively participating in Amazons international expansion goals.
We are seeking an experienced Biz Ops Enablement driving the development and readiness of our business operations for service initiating and evolving. It requires to identify gaps develop programs landing services as well as executing against our business strategic priorities. This role is also responsible for improving productivity of business operations ensuring customer facing teams have knowledge of available resources and curriculum necessary to effectively support our customers. The successful candidate will combine solid understanding of business insights and process knowledge with the ability to synthesize priorities and corporate resources into a comprehensive enablement plan.
Key job responsibilities
Manage 3PL Performance: Drive Logistics service provider (3PL) performance through pre-defined mechanisms to track and investigate exceptions implement corrective actions and standardize processes to ensure sustainable data-driven results.
Perform detailed needs assessments in coordination with the Seller Operations Sales Product Marketing and Engineering. Translate business needs into training & enablement strategy offerings and programs.
Create develop manage and lead the successful execution of the cross-functional enablement programs in conjunction with program or product teams and stakeholders.
Develop and maintain an effective governance process and measurements focused on providing insights on performance and impact on readiness and program effectiveness.
Coordinate across Product Supply Chain Procurement BI Operation and Sales team to ensure each product launch is coordinated with proper measure in-place to ensure on-time delivery.
Data Analysis & Reporting: Collect and prepare data and reports including KPIs and other in-process indicators providing full visibility to the team and stakeholders.
- Minimum 4 years of freight forwarding experience and 2 years of program management experience or service enablement role with increasing influence and responsibility.
- Systematic thinker that can take broad visions and concepts and develop structured plans actions and measurable metrics and then execute those plans.
- Experience defining program requirements and using data and metrics to determine improvements
- Speak write and read fluently in English and have the ability to take direction in English
- Experience in process improvement and program management skills with proven results
- Working experience with vendor (3PL) management.
- Experience with Freight Forwarding and Cross-Border (Export) business is a plus.
- Familiar with SQL and able to query required data through SQL command.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking an experienced Biz Ops Enablement driving the development and readiness of our business operations for service initiating and evolving. It requires to identify gaps develop programs landing services as well as executing against our business strategic priorities. This role is also responsible for improving productivity of business operations ensuring customer facing teams have knowledge of available resources and curriculum necessary to effectively support our customers. The successful candidate will combine solid understanding of business insights and process knowledge with the ability to synthesize priorities and corporate resources into a comprehensive enablement plan.
Key job responsibilities
Manage 3PL Performance: Drive Logistics service provider (3PL) performance through pre-defined mechanisms to track and investigate exceptions implement corrective actions and standardize processes to ensure sustainable data-driven results.
Perform detailed needs assessments in coordination with the Seller Operations Sales Product Marketing and Engineering. Translate business needs into training & enablement strategy offerings and programs.
Create develop manage and lead the successful execution of the cross-functional enablement programs in conjunction with program or product teams and stakeholders.
Develop and maintain an effective governance process and measurements focused on providing insights on performance and impact on readiness and program effectiveness.
Coordinate across Product Supply Chain Procurement BI Operation and Sales team to ensure each product launch is coordinated with proper measure in-place to ensure on-time delivery.
Data Analysis & Reporting: Collect and prepare data and reports including KPIs and other in-process indicators providing full visibility to the team and stakeholders.
- Minimum 4 years of freight forwarding experience and 2 years of program management experience or service enablement role with increasing influence and responsibility.
- Systematic thinker that can take broad visions and concepts and develop structured plans actions and measurable metrics and then execute those plans.
- Experience defining program requirements and using data and metrics to determine improvements
- Speak write and read fluently in English and have the ability to take direction in English
- Experience in process improvement and program management skills with proven results
- Working experience with vendor (3PL) management.
- Experience with Freight Forwarding and Cross-Border (Export) business is a plus.
- Familiar with SQL and able to query required data through SQL command.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Director
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
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