Inside Sales Representative Pennsylvania Steel Co., Stanley, NC

Job Description:

Inside Sales Representative

Pennsylvania Steel Company

Stanley NC

(Full Time / Permanent Opportunity)

Pennsylvania Steel a Steel Service Center in Stanley NC islooking for an Inside Sales Rep to join our growing team.

The successful candidate will be joining a family-owned business where we value employees and their families.

Pennsylvania Steel has been in business since 1972 and has expanded to 11 locations in 2017 becoming one of the largest Steel Service Centers in the eastern United States.

If you feel you are the right candidate and want to join a company where you have a name not a number wed welcome the opportunity to have you join us.

Position Overview:

Pennsylvania Steel an independent metal service center has an exciting employment opportunity. Our growing Stanley NC office is seeking an Inside Sales Representative. We are a service-oriented company that seeks long-term relationships with our customers. Our reputation as a reliable supplier that strives to outperform the competition.

Essential Duties and Responsibilities

Act as the internal account coordinator for assigned accounts

Respond to all general line customer inquiries via email phone or fax by reviewing customer requirements determining material availability and quoting prices and delivery commitment

Manage the full customer order cycle from order creation through delivery

Work collaboratively with all departments within Pennsylvania Steel to expedite customer orders or solve customer delivery and/or material challenges

Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction

Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary

Quickly develop strong product and market knowledge as well as knowledge of the customers business and end use of material

Experience and Skills:

Qualifications:

Experience in a steel service center or a similar field preferred

College background or prior sales hospitality or retail experience is preferred

Excellent written verbal and interpersonal communication skills

Proficiency in MS Office (Excel Outlook and Word)

Ability to multitask and prioritize in a rapidly changing environment

Problem solving/conflict resolution and negotiation skills

Strong customer service skills

Job Type: Full-time

Benefits

Benefits

• Competitive Wages based upon experience

• Comprehensive medical dental and disability benefits programs

• Retirement savings plan

• Paid vacation and sick time

• Opportunities for growth development and promotion

Pennsylvania Steel is a Equal Opportunity Employer and Drug Free Workplace