Services and Solutions Content Launch Management

Tlaquepaque - Mexico

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Services and Solutions Content Launch Management

Description -

This role is responsible for owning moderately complex operational processes collaborating with stakeholders to improve processes and maintaining accurate documentation. The role implements quality control measures generates comprehensive reports and provides recommendations for enhancements. The role focuses on customer satisfaction evaluates technology solutions and participates in training programs to develop expertise in relevant areas.

Responsibilities
Owns a moderately complex operational process such as marketing content acquisition data analysis end-to-end product/service lifecycle management revenue recognition invoicing or organizational sales reporting.
Collaborates with various stakeholders including cross-functional teams and external partners to align processes with organizational goals.
Maintains and updates process documentation including standard operating procedures (SOPs) to ensure accuracy and consistency.
Implements quality control measures conducts audits and monitors key performance indicators (KPIs) to maintain high process standards.
Generates comprehensive reports on process performance and communicates findings and recommendations to senior management.
Provides input and recommendations for process enhancements automation and optimization to drive efficiency and productivity.
Addresses and resolves moderately complex operational issues and escalations ensuring minimal disruption to business operations.
Focuses on enhancing customer satisfaction by improving processes that directly impact the customer experience.
Evaluates and recommends technology solutions to enhance operational processes and support digital transformation efforts.
Develops expertise in relevant areas stays updated on industry trends and participates in training and skill development programs.

Education & Experience Recommended
Four-year or Graduate Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience preferably in sales operations management project management process improvement or a related field or an advanced degree with little or no work experience.

Preferred Certifications
Certified Sales Operations Professional (CSOP)

Knowledge & Skills
Agile Methodology
Automation
Business Operations
Business Process
Business Requirements
Change Management
Continuous Improvement Process
Data Analysis
Key Performance Indicators (KPIs)
Lean Manufacturing
Lean Six Sigma
Process Improvement
Project Management
SAP Applications
Six Sigma Methodology
Supply Chain
Workflow Management

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
Responds to routine issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal

Services and Solutions Content Launch ManagementDescription -This role is responsible for owning moderately complex operational processes collaborating with stakeholders to improve processes and maintaining accurate documentation. The role implements quality control measures generates comprehensive ...

Services and Solutions Content Launch Management

Description -