Procurement Specialist – Senior Process Associate English – Onsite Cardiff

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Now were calling upon the thinkers and doers those with a natural curiosity and a hunger to keep learning keep growing. People who thrive on fearlessly experimenting seizing opportunities and pushing boundaries to turn our vision into reality. And as you help us create a better world we will help you build your own intellectual firepower.

Inviting applications for the role of Procurement Specialist Senior Process Associate - English Onsite Cardiff

The Source to Pay organization is in charge to provide professional procurement and accounts payable services to the legal entities (800) operated by the client affiliates across 31 countries. Scope of service includes the end to end Procurement and AP process PR and PO creation vendor master management goods receipting procurement related hold resolution invoice processing issue and hold resolution vendor query management and AP related reconciliation activities.
Responsibilities

Perform procurement related tasks as per the Standard Operating Procedure documents approved by Client
Execute day to day transactional procurement processes (vendor management competitive bidding/ request for quotation PO fulfillment - requisition/PO creation delivery/order confirmation query management AP issue resolution strategical or tactical buyer tasks PIR creation and maintenance support sourcing activities and requests contract maintenance and catalog management translation of business communications to local language)
Act as contact person for business stakeholders vendors internal operational teams in terms of resolving any complex issues with purchase orders requisitions invoices and payments
Follow and document promptly all process related changes in the Standard Operating Procedures
Investigate and resolve deficiencies with suppliers or internal parties maintains constructive communication with other streams/functions
Identify and support process improvements new tool or scope implementation/standardization quality improvements
Manage customer and client escalations
Create operational reports in timely manner
Support new joiners and direct colleagues with process trainings or best practice sharing
Meet or exceed SLAs with the outmost integrity and in compliance to SOPs and client policies

Qualifications
Minimum Qualifications:
Written and verbal fluency in English and French
Understanding of end to end S2P processes
Ability to define and articulate underlying process gaps and resolve challenges complex issues
Demonstrate respect and tolerance towards colleagues/client/business partners or stakeholders
When dealing with client/business partners/stakeholders/cross functions represent action and solution driven attitude communicate clearly in timely manner use data and facts.
Putting customer centricity quality and effectiveness into focus
Flexible approach with a strong team spirit
Use Lean methodology and elements in daily operation
Preferred Qualifications:

Knowledge of Excel and Outlook.
Knowledge of ERP platforms (SAP/Oracle)
Sense of urgency

What can we offer

Attractive salary.
Stable job offers - employment contract.
Work in a multicultural environment;
Various trainings (initiating soft skills).
Possibility of development;
Benefits (Meal Tickets Medical Services Insurance additional vacation days partner discounts).

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.