General Manager Starbucks Full Time (Flamingo LV)

Las Vegas, NV - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

Job Description:

The General Manager is responsible for the day-to-day operations of the outlet including but not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements.

Responsibilities

Maintains high levels of customer satisfaction by building relationships with the guests (through table touches greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest responding with sincerity and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance.
In conjunction with the Food and Beverage Operations Director develops ideas to maximize revenue and/or reduce expenses outlining goals and objectives.
Making sure that the restaurant and/or bar are in compliance with the Health Department Regulations and Standards and maintain the A grade. Knowledge of Health Department Rules and Regulations.
Maximizes employee morale through leading by example in demonstrating Spotlight 5 behaviors to both guests and employees and provides the tools guidance and support needed to enable all restaurant employees to give world class guest service.
Conducts individual and team QIT CIPs EOS/SFS Step 1 and Buzz sessions and uses the Harrahs coaching cycle in giving both positive and corrective feedback.
Follows and enhances departmental and restaurant specific policies procedures and sequence of service.
Additional duties as requested by the Food and Beverage Director.

Qualifications

Must have a positive and professional interaction with all casino/hotel departments.
Consistently demonstrates excellent communication and facilitation skills.
Assists co-workers as needed.
Proficient in Microsoft Word Excel Power Point and Outlook E-mail programs.
High school diploma or equivalent required. College degree preferred.
Minimum five years high-volume Food and Beverage experience.
Minimum three years supervisory experience.
Must be congenial and have neat professional appearance with good personal hygiene.
Must be reliable and conscientious.
Possess the ability to interact (in English) with guests co-workers and supervisory staff.
Must be accuracy and detail oriented.
Strong interpersonal and communication skills.
Ability to act quickly and exercise good judgment under pressure and/or conflict situations.
Knowledge of current PC software including word processing and spreadsheets.
Proficiency in Point of Sales systems (i.e. Micros InfoGenesis).

Required Experience:

Director

DescriptionJob Description:The General Manager is responsible for the day-to-day operations of the outlet including but not limited to employee relations and developing and implementing objectives in accordance with budgetary and service requirements.ResponsibilitiesMaintains high levels of customer...

Description

Job Description:

Responsibilities

Maintains high levels of customer satisfaction by building relationships with the guests (through table touches greetings or warm farewells) and encourages employees to build relationships with the guests. Resolves customer complaints and/or service deficiencies by listening to the guest responding with sincerity and using appropriate service recovery tools. Uses tools such as Avero to analyze business trends and employee performance.
In conjunction with the Food and Beverage Operations Director develops ideas to maximize revenue and/or reduce expenses outlining goals and objectives.
Making sure that the restaurant and/or bar are in compliance with the Health Department Regulations and Standards and maintain the A grade. Knowledge of Health Department Rules and Regulations.
Maximizes employee morale through leading by example in demonstrating Spotlight 5 behaviors to both guests and employees and provides the tools guidance and support needed to enable all restaurant employees to give world class guest service.
Conducts individual and team QIT CIPs EOS/SFS Step 1 and Buzz sessions and uses the Harrahs coaching cycle in giving both positive and corrective feedback.
Follows and enhances departmental and restaurant specific policies procedures and sequence of service.
Additional duties as requested by the Food and Beverage Director.

Qualifications

Must have a positive and professional interaction with all casino/hotel departments.
Consistently demonstrates excellent communication and facilitation skills.
Assists co-workers as needed.
Proficient in Microsoft Word Excel Power Point and Outlook E-mail programs.
High school diploma or equivalent required. College degree preferred.
Minimum five years high-volume Food and Beverage experience.
Minimum three years supervisory experience.
Must be congenial and have neat professional appearance with good personal hygiene.
Must be reliable and conscientious.
Possess the ability to interact (in English) with guests co-workers and supervisory staff.
Must be accuracy and detail oriented.
Strong interpersonal and communication skills.
Ability to act quickly and exercise good judgment under pressure and/or conflict situations.
Knowledge of current PC software including word processing and spreadsheets.
Proficiency in Point of Sales systems (i.e. Micros InfoGenesis).

Required Experience:

Director

Key Skills

Abinitio
Administration And Accounting
Android
Bid Management
Inventory Management
Embedded C

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About Company

Caesars Entertainment

Bugsy Siegel’s desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. ; More than sixty years later, we’re still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. ; This inclusive resort provides y ... View more

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