Senior Manager Rate Management

As a Senior Manager Rate Management youll drive innovation foster continuous improvement and ensure our rating systems deliver accuracy and value every day. If you thrive in a collaborative environment that values expertise teamwork and a relentless pursuit of excellence youll find the challenge and support you need to advance your career while making a measurable impact on our business.

NA Legal and Compliance (L&C) - Philosophy and Culture Statement:L&C is committed to providing best-in-class legal and compliance services to our business partners. L&C emphasizes teamwork expertise and a can-do attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value every day by every team member. The group takes pride in delivering consistent customer satisfaction advancing self-development among team members participating in company and team initiatives all with a focus on superior execution.

The ideal candidate will sit in our Philadelphia PA office.

Major Duties and Responsibilities:

• Manage a team of Rate Analysts responsible for maintaining rating engines across multiple insurance linesincluding Workers Compensation Commercial Automobile and General Liabilityusing Ratabase Next Generation.

• Oversee the design creation and implementation of rates and rating rules (algorithms) using Ratabase which interfaces with various systems.

• Ensure information contained in Ratabase and the rating results it provides is compliant with company rate and rule filings.

• Develop automated processes for creation and ongoing maintenance of test cases used for Ratabase and the systems/applications that Ratabase interfaces with.

• Remain current with Ratabase functionality and new enhancements to ensure the team maximizes database capabilities.

• Develop and maintain training programs for Ratabase specific to lines of business supported and train others on maintenance and development utilizing Ratabase.

• Work closely with IT to coordinate and implement changes in the various systems and to support upgrades to Ratabase when required.

• Review and analyze Circulars Bulletins requirements documents and prior change documentation to design and implement change in the database.

• Participate in work sessions with Product Management and IT to enhance knowledge and experience in product line rating rate plans and coverage.

• Investigate the cause of reported problems provide solutions to correct and maintain root cause analysis documentation.

• Provide support for Product Management and the business in providing vendor systems as applicable with required information related to rates and miscellaneous factors.

• Manage the Quality Assurance process for any work completed by the team or Product Management to include table updates algorithm changes rate reports rate templates etc.

• Manage or participate in special projects at management request as needed.

Education and Experience:

• Bachelors degree or equivalent industry experience in rating underwriting or systems with knowledge of the use of or maintenance of rating systems

• Experience with Ratabase a plus but not required

General Skills:

• General knowledge of Property and Casualty Insurance including Workers Compensation and Commercial Lines insurance products with an emphasis on rating is desired

• Good quantitative and problem-solving skills

• Strong organizational and project management skills

• Ability to work independently or collaborate as part of a team

• Computer proficient in using Word Excel

• Excellent written and oral communication skills

• Demonstrates strong attention to detail and commitment to project ownership accuracy and completion on a timely basis

• Ability to manage multiple projects different demands and competing customers simultaneously in a fast-paced environment.

Personal Qualities:

• Strong desire to be responsive to customer needs

• Self-motivated with a strong work ethic

• Energetic enthusiastic and has a positive attitude

• Flexible