Bell Person Hilton Garden Inn West
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Bell Person
Location:
Hilton Garden Inn
326 West 37thStreet New York NY 10018
Pay Rate: $18/hr
SUMMARY:
Bell Person provides a luxury guest service by greeting and escorting guest to their rooms. Open Doors and assist guest/visitors entering and leaving property. Inform guest of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guest.
RESPONSIBILITIES:
- Maintain lobby front door bell stand and luggage room cleanliness and order. Markets the entire hotel when rooming a guest.
- Maintains complete knowledge of hotel amenities and layout local attractions and airport transportation.
- Reads log book daily.
- Keeps up-to-date on in-house groups and functions. Follows all rooming procedures.
- Issues proper luggage tags stores bags properly cross-reference when issuing.
- Ensures deliveries/luggage are brought to correct rooms. Posts up - demonstrating a readiness to help.
- Facilitates prompt handling of guest luggage and needs during peak periods.
- Completes own share of last man duties showing rooms delivering messages etc.
- Assists in the maintenance upkeep of the bell closet and carts.
- Works systematically so as not to lose luggage.
- Operates bell carts with care so as not to damage property or cause injury.
- Deliver guest valet laundry in a prompt manner.
- Able to accurately give directions and information regarding the immediate and metro areas.
- Demonstrates thorough knowledge of all emergency procedures.
- Ensures that all checklists and responsibilities are completed by the end of shift.
- Each associate will be required to follow the rules as found in the M&R Employee Handbook
- Perform other duties as assigned by Management of which employee is capable of performing.
Key Skills
- Front Office Management
- Guest Services
- Hotel Management
- Corrosion
- Entry Level Finance
About Company
Discover M&R Hotel Management’s expert hospitality solutions. We specialize in hotel operations, revenue management, and guest experience to drive success.
