Business Application Specialist
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Job Summary
Join Telavox as a Business Application Specialist
Are you passionate about making systems work smarter and helping businesses succeed At Telavox our business systems are the backbone of our operations. As a Business Application Specialist you will play a critical role in connecting customer needs with powerful system solutions ensuring smooth processes and supporting daily operations that directly impact our customers success.
The role will be based at our Norwegian offices in Helsfyr Oslo or Stavern.
About the job
As a Business Application Specialist you will configure and implement business systems perform daily troubleshooting and support both technical and strategic projects. You will act as the bridge between customer needs and system solutions working closely with developers product teams and customer success managers to ensure our systems are optimized reliable and scalable.
You will be part of a small agile team where your contributions truly matter. Your work will range from solving urgent customer issues to supporting system upgrades and process improvements helping our customers get the most value from our platforms.
A typical day in this role involves:
Configuring and supporting business systems including advanced SQL queries
Leading implementations for new and existing customers ensuring smooth onboarding and setup
Collaborating with developers to improve products based on real user feedback
Performing daily troubleshooting and resolving technical challenges
Handling both urgent customer cases and larger long-term system enhancements
Participating in system upgrades and onboarding projects to ensure seamless transitions
About you
You are an experienced system professional who enjoys solving complex challenges and optimizing business processes. You have a strong interest in IT systems automation and reporting and are proactive solution-oriented and motivated by delivering high-quality results. You enjoy collaborating with multiple teams and translating customer needs into actionable system solutions.
Key skills and experience we are looking for:
Strong technical support and problem-solving abilities
Excellent communication skills in Norwegian and English
Experience with web services integrations (REST/SOAP) and business systems
Familiarity with automation reporting tools and system upgrades
Good to have skills:
Experience in telecom and related industry processes
Interest in AI applications for business systems
Higher education in IT (preferred but not required)
Join us at Telavox
Since Telavoxs journey started in 2002 we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator we develop and own our all-in-one communication platform which integrates telephony PBX messaging meetings and contact centers giving businesses a smarter way to connect.
Today were a thriving company with 1.9 billion SEK in revenue and 500 Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.
We offer flexible work options and adaptable hours giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.
Read more about our new HQ in Malmö !
How to apply!
At Telavox we dont focus on fitting in; we focus on making room for everyone.
Were always on the lookout for great talent so applications are reviewed continuously. If youre ready to be part of an innovative AI-driven telecom company apply today with your CV and cover letter in English.
For any questions feel free to reach out to Talent Acquisition Partner Ami Faraguna at
Learn more about what we do!
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
About Company
Telavox develops world-leading communications platforms with solutions for smart and efficient telephony PBX chat and much more. Regardless of whether it involves an entrepreneur-driven startup or a giant among giants Telavox contributes to making companies more transparent efficient ... View more
