Admissions Program Support- #WWRW0210
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Job Location:
Augusta, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Title: Admissions Program Support- #WWRW0210
State Role Title:Direct Service Associate III
Hiring Range: Anticipated starting salary: $41756 up to $50107; comm w/ experience.
Pay Band: 3
Agency: Dept for Aging & Rehab Svcs
Location:Wilson Wkfc Rehab Ctn
Agency Website: Type: General Public - G
About the Agency:
Wilson Workforce and Rehabilitation Center provides people with disabilities comprehensive individualized services to realize personal independence through employment.
Job Duties:
The Wilson Workforce and Rehabilitation Center (WWRC) Admissions Office is seeking Admissions Program Support. This position gathers organizes and reviews referral and preadmission documentation based on WWRC Admission Criteria and program guidelines. Caseload includes driving services for inperson and virtual delivery along with statewide initiatives such as Pathways support and Virtual Onboarding.
Key Responsibilities:
Review and apply consumer preadmission documentation
Initiate consumer service plans and consult with DARS field staff
Ensure plan codes align in the AWARE Case Management System
Document communication with staff and families
Coordinate and schedule WWRC services
Provide Admission Packets
Utilize DocFinity to index electronic records
Respond to consumers families and staff respectfully and timely
Admissions Program Support Duties:
Confirm admissions and answer questions
Conduct campus tours
Cover the front desk and greet visitors
Complete outpatient intake
Support Admission Intake Days
Address concerns respectfully
Support the Voice of the Consumer Program
Respond to general WWRC service calls
Complete yearly BEST and required training
Minimum Qualifications:
Provide operational support for Admission Intake Days for consumers families Student
Ambassadors and staff to ensure a positive efficient experience is provided with a high
level of consumer satisfaction while ensuring wait times are minimal documented and
evaluated.
Address issues concerns or complaints timely respectfully and appropriately. Make
concise independent adjustments and decisions as appropriate and able with minimal
supervision.
Support the Voice of the Consumer Program as needs are identified and requested
Respond to general phone line as a resource for related to WWRC Services in an efficient
informative and polite manner.
Yearly BEST and/or other trainings are required to assure appropriate training for potential situations.
Additional Considerations:
Training and/or experience in the Human Services field.
Special Instructions:
This has been designated a sensitive position under Va. Code 2.2-1201.1.
A fingerprint-based criminal history check will be required of the finalist candidate.
Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Contact for assistance.
Minorities Individuals with disabilities Veterans AmeriCorps Peace Corps and other National Service Alumni are encouraged to apply.
To Apply:
Equal Opportunity Employer State applications will only be accepted as submitted online by 11:55 p.m. on the closing date through the Commonwealth of Virginias New Recruitment Management System. Mailed emailed faxed or hand-delivered applications and/or résumés will not be accepted. PageUp will provide you with a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.
Contact Information:
Name: Human Resources
Email:
In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
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