Communication & Hospitality Coordinator

Anderson, CA - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Communication & Hospitality Coordinator serves as a connector between the various team members across marketing communication design social media conference and events. This position combines creative storytelling inbound marketing and event operations to ensure that every message gathering and interaction with university stakeholders and guests reflects the institutions mission and commitment to excellence.

The person in this role thrives on creating valuable experiences that feel thoughtful and personal anticipating needs solving problems before or when they arise and communicating with clarity and warmth in a customer-focused way. This is a dynamic role for someone who takes pride in details loves working with people and finds joy in helping others shine.

Essential Responsibilities

Marketing and Communications (50%)

Content Marketing

Write and edit content for marketing materials and digital campaigns to ensure all messaging is relevant engaging and aligned with institutional goals.
Support institutional storytelling through research interviews and feature writing that highlight the impact and vibrancy of the campus community.
Complete special projects as assigned.

Good News Strategy

Collect and share stories of achievement innovation and impact from students employees and alumni to fulfill the marketing campaign Ravens Rising.
Produce and distribute campus newsletters to keep internal and external stakeholders connected with the university. Write content for newsletters and institutional website properties to ensure accuracy tone and alignment with brand standards.

Editorial Support

Edit the content of university materials to ensure accuracy and clarity.
Maintain and distribute the university editorial style guide.
Assist in managing and refining the AI-enabled editorial assistant.

Strong Collaborator and Thought Leader

Contribute creative ideas to enhance communication strategies strengthen the universitys reputation and improve audience engagement.
Stay informed about emerging trends in communications marketing and hospitality to bring fresh ideas forward.

Event Marketing and Operations (50%)

Event Marketing

Develop and coordinate marketing plans for key university events conferences and initiatives to enhance participation and increase awareness.
Build out events on Eventbrite ensuring that event messaging dates prices visuals and floor plans are correct and align with the institutions brand.

Hospitality & Customer Experience

Provide on-site day-of-event and box office support for conferences concerts and events ensuring seamless execution and a welcoming atmosphere.
Anticipate the needs of guests presenters and partners to deliver thoughtful detail-oriented experiences.
Collaborate with internal and external partners to ensure operational excellence and cohesive event services such as housekeeping audio-visual technical staff concessions and student work teams.
Capture content for live-event and post-event stories on social media as well as for use in good news strategy testimonials and metrics to celebrate guests and partnerships hosting events on campus.

Qualifications

Bachelors degree in Public Relations Communications Event Management or a related field.
35 years of experience in marketing communications or event management.
Exceptional writing editing and interpersonal communication skills.
Highly organized proactive and adaptable in fast-paced environments. Ability to work some nights and weekends to support internal and external event services.
Creative thinker who values collaboration consistency and attention to detail.
Deep commitment to providing exceptional service and elevating the quality of every audience and guest experience.

Required Experience:

DescriptionThe Communication & Hospitality Coordinator serves as a connector between the various team members across marketing communication design social media conference and events. This position combines creative storytelling inbound marketing and event operations to ensure that every message gat...