Mobilization Representative
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
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| Mobilization Associate | |||||
| Level 11 | |||||
| As a Mobilization Associate you will support critical components of service transition programs. This role involves contributing to the successful execution of transition initiatives working closely with Transition/Workstream Leads/Support Service Delivery Leads and other functional teams and applying analytical and project management skills to deliver solutions that meet organizational objectives. Focus will be to support enablement of Technology aspects including but not restricted to Laptop enablement User access provisioning etc. | |||||
| ** Other Tasks: Team members may occasionally be asked to perform non-transition-related roles or tasks as needed to support business and organizational requirements. The expected outcomes from these temporary assignments will be discussed by your designated lead as they arise to ensure alignment of expectations and deliverables.** Support Responsibilities Response Materials Development: Assist Transition/Workstream Leads/Support Service Delivery Leads and other functional teams in preparing high-quality response materials for Deal Shape teams ensuring alignment with client needs and strategic objectives. Cost Estimation and Work Planning: Support the Transition Program Manager in creating cost estimates and detailed work plans for assigned workstreams. Due Diligence Participation: Contribute to Due Diligence and Service Transition activities by analyzing processes identifying risks and providing actionable insights. Analytical Support: Apply advanced analytical skills to evaluate concepts solutions and alternatives supporting data-driven decision-making. Shared Responsibilities Methodology and Tools Adherence: Implement and promote the use of standard Mobilization methods tools and best practices to ensure consistent high-quality execution. Cost-Benefit Analysis: Define and analyze the costs and benefits of specific solutions or workstreams to support informed decision-making. Knowledge Sharing: Actively contribute to the Knowledge Exchange sharing best practices and insights to enhance the organizations Mobilization capabilities. Organizational Structure and Processes Adherence: Adhere to and ensure compliance with organizational policies structures and processes. Shift time 2 pm to 11 pm IST Work mode(WFH/WFO) Hybrid | |||||
| Criteria | Requirement | Evaluation Methodology | |||
| Education | Bachelors Degree | Mandatory | To be verified through documents submitted at the time of interview | ||
| Total Years of Experience | 2 months of industry experience | Mandatory | To be verified through documents submitted at the time of interview | ||
| Total Years of Role Specific Experience | 1-2 years Project Management experience | Mandatory | To be verified through documents submitted at the time of interview | ||
| Skills / Knowledge | Proficiency Level | Requirement | Measure of Skill Proficiency | Evaluation Methodology | |
| Project Management | Ensures effective planning execution and monitoring of projects aligning deliverables with scope budget and timeline requirements. Employs risk management strategies to identify potential challenges implement mitigation plans and ensure project continuity. Facilitates clear communication and collaboration among stakeholders maintaining transparency and driving project success. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Risk and Issue Tracking | Implement robust tracking systems to monitor identified risks and issues throughout the lifecycle of the transition program. Update risk and issue logs regularly ensuring visibility for stakeholders and alignment with mitigation strategies. Develop status reports highlighting unresolved issues and progress on mitigation plans enabling proactive management. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Stakeholder Management | Act as a liaison between internal teams clients and external vendors to ensure alignment and seamless communication. Proactively manage stakeholder expectations by providing regular updates addressing concerns and ensuring deliverables meet agreed-upon standards. Build and maintain strong professional relationships promoting trust and collaboration across all levels of the organization. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Problem-Solving and Critical Thinking | Tackle complex challenges related to service transition by identifying root causes evaluating alternative solutions and implementing the most effective course of action. Demonstrate critical thinking by applying logical and structured approaches to solving issues while considering the broader impact of decisions. Use data and insights to continuously improve problem-solving methodologies and drive successful project outcomes. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Reporting and Documentation | Prepare and deliver detailed reports and presentations for internal and external stakeholders summarizing program progress risks and key metrics. Develop comprehensive documentation including workflows lessons learned and program guidelines to support knowledge transfer and continuous improvement. Ensure all reporting aligns with organizational standards and complies with client or regulatory requirements. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Data Management | Oversee the collection validation and analysis of program data to ensure accuracy and reliability. Maintain data repositories and ensure seamless access for all relevant stakeholders. Use data-driven insights to inform decision-making and identify opportunities for efficiency improvements within the transition process. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Communication and Interpersonal Skills | Exhibit clear concise and effective communication in both written and verbal forms ensuring alignment across all levels of the organization. Navigate complex conversations with clients vendors and internal teams with professionalism and tact. Use communication as a tool to influence decision-making resolve issues and foster collaboration. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Emotional Intelligence | Recognize and manage personal emotions and those of others building positive relationships and fostering a supportive team environment. Show empathy and understanding during challenging situations ensuring team members and stakeholders feel heard and valued. Navigate organizational change and conflicts with emotional resilience maintaining focus and composure in high-pressure environments. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Leadership and Team Management | Lead and mentor a team of professionals within the mobilization function ensuring team members are aligned with project goals timelines and quality standards. Foster a collaborative and high-performance work environment providing guidance and support to team members as they navigate complex transition processes. Act as a role model for effective team collaboration conflict resolution and professional development. | Not Applicable | Not Applicable | Met Expectation /Not Met Expectation | Interview and Resume |
| Strategic Oversight | Assist in aligning workstream activities with the organizations strategic goals to ensure successful outcomes. Provide insights to senior leadership on the feasibility and impact of proposed solutions or program components. Support the development of long-term plans for optimizing service transition processes by identifying opportunities for standardization and innovation. | Not Applicable | Not Applicable | Met Expectation /Not Met Expectation | Interview and Resume |
| Decision-Making | Make informed data-driven decisions under pressure balancing short-term needs with long-term organizational objectives. Provide recommendations to senior management based on thorough analysis and risk assessment ensuring decisions align with project goals and business strategy. Lead decisions related to service transition workstreams ensuring that the best course of action is taken to meet objectives. | Beginner (P1) | Preferred | Met Expectation /Not Met Expectation | Interview and Resume |
| Administrative Support | Manage scheduling logistics and coordination for program-related meetings and activities. Maintain organized records of project documentation ensuring accessibility and compliance with internal standards. Provide timely support for operational tasks ensuring smooth execution of day-to-day program requirements. | Beginner (P1) | Mandatory | Met Expectation /Not Met Expectation | Interview and Resume |
| Process Improvement | Continuously assess and improve mobilization processes to increase efficiency reduce costs and enhance overall program delivery. Implement best practices and lessons learned from previous transitions to optimize future mobilization activities. Foster a culture of continuous improvement by encouraging innovation feedback and experimentation within the team. | Not Applicable | Not Applicable | Met Expectation /Not Met Expectation | Interview and Resume |
| Candidate meets the educational industry & role specific experience criteria to be put across HR screening. | |||||
| Candidate meets the sourcing criteria & within the standard compensation bracket for the role basic communication skills to be put through for written assessment | |||||
| Candidate nearer to the target on skill/knowledge required should be put on hold and considered again depending on the pipeline of the resources available to meet the hiring targets | |||||
| Candidates fit the role requirement but above the standard compensation offered should be refered to delivery/transition lead for decision |
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
