Senior Quality Manager

Role:Senior Quality Manager

Reporting to:Operation General Manager

Division:Minerals

Department:Quality

Work location:Wuxi

Country:China

Business Need / Purpose of Role:

This role is pivotal in leading the quality transformation and building a proactive high-performance quality organization in China. The successful candidate will be fully responsible for the strategic revitalization of the product quality management system driving a culture of excellence that exceeds the elevated standards of ourproduct portfolioand new business ventures. This involves moving beyond compliance to establish a robust effective quality framework that ensures product integrity enhances customer trust and supports ambitious growth plans in a complex multi-site and internationally collaborative environment.

Objectives & Measurement

Key Responsibilities and Specific Accountabilities:

Including but not limited to:

Strategic Leadership & Brand Elevation:

• Develop and implement a transformative quality management strategy aligned with the premiumbrand promise ensuring a significant leap in product reliability performance and customer perception.

• Own and drive the comprehensive update andeffective implementationof the entire Quality Management System (QMS).Move beyond audit-focused documentation to establish a living system that is integral to daily operations decision-making and continuous improvement across both Wuxi and Binhu sites.

Technical Quality Integration & New Product Launch:

• Proactively lead quality integration for new product introductions (NPI) to ensure early and deep quality involvement from design transfer through to stable production establishing robust control plans and coordinating closely with stakeholders.

Stakeholder & Cross-Functional Collaboration:

• Serve as the primary quality liaison for international stakeholders including Design Product Application and Project Management teams. Ensure seamless communication timely resolution of technical quality issues and alignment on specifications and standards.

• Foster exceptional cross-departmental collaboration with Manufacturing Supply Chain and Engineering within China to embed quality at every stage of the value chain.

Team Development & Capability Building:

• Optimize and empower the quality team. Develop and execute a capability uplift plan to enhance the teams technical competence analytical skills (e.g. root cause analysis statistical tools) and business acumen.

• Manage mentor and develop quality team members across both factories creating a cohesive and high-performing unit.

Operational Excellence & Continuous Improvement:

• Manage supplier quality robustly conducting audits and driving improvements to ensure incoming material quality supports the elevated standards.

• Handle customer complaints and internal non-conformances with urgency implementing effective corrective and preventive actions (CAPA) that address systemic root causes.

• Monitor analyze and report on quality KPIs and data trends to the China Manufacturing Director and relevant stakeholders providing actionable insights.

• Conduct value-added internal audits and manage external audits (e.g. ISO 9001) to ensure compliance and identify improvement opportunities.

• Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture. .

Personal Leadership:

• Demonstrate strong leadership in high-pressure environments managing stress effectively and maintaining a positive results-oriented attitude.

• Set clear ambitious quality objectives and motivate the team towards achieving them.

Job Knowledge / Education and Qualifications

Education and/or Experience:

• Bachelors degree or above in Mechanical Engineering Manufacturing Quality Management or a related field. Advanced degree or relevant professional certifications (e.g. ASQ CQE CMQ/OE) are a plus.

• Minimum of 12 years of progressive quality management experience with at least 7 years in a leadership role managing multi-site quality teams within capital equipment heavy machinery or precision mechanical manufacturing.

• Mandatory in-depth experience with machining (CNC) casting welding and assembly processes. Specific experience with crushing equipment or similar heavy industrial products is highly advantageous.

• Proven track record of successfully revitalizing an ineffective QMS moving it from a bureaucratic exercise to an operational asset that drives tangible quality and business improvements.

• Demonstrated experience in New Product Introduction (NPI) specifically in managing quality from technology transfer through to stable production. Experience working directly with international R&D/engineering teams is essential.

• Expertise in quality core tools (APQP PPAP FMEA MSA SPC) and problem-solving methodologies (8D RCA).

• Held a Lead Auditor certification for ISO 9001 (or similar) with extensive audit experience.

• Outstanding communication negotiation and influencing skills in both English and Mandarin. Must be able to conduct technical discussions write comprehensive reports and build strong relationships with international teams and customers.

• Strong people leader with a proven ability to develop teams manage performance and inspire a quality culture.

• Results-driven resilient and capable of strategic thinking and hands-on execution in a complex matrixed environment.

Core Competencies

Strategic Quality Thinker Influential Leader Change Agent and Collaborative Partner with deep technical manufacturing knowledge and a relentless focus on building effective systems and capable teams.

Work Hours

Standard business hours with flexibility required to coordinate with international teams and manage critical issues.