Title: ServiceNow Architect
Location: Charlotte NC (Need Onsite day 1 Hybrid 3 days from office).
Position type: W2 contract
Job Description:
We are seeking a highly skilled and experienced Architect ServiceNow SPM to configure and enhance the ServiceNow platform to support enterprise needs.
The ideal candidate will take a leadership role in designing solutions across modules such as CMDB Service Portfolio Management (SPM) Software Asset Management (SAM) Application Portfolio Management (APM)/EA ensuring alignment with best practices and organizational standards.
The Role
Responsibilities:
-
Architect design configure and implement ServiceNow modules including CMDB SPM SAM APM/EA.
-
Customize and extend platform capabilities utilizing scripting automation APIs and other ServiceNow development best practices.
-
Develop and manage integrations with external systems such as SAP Ariba cloud platforms messaging systems and other enterprise tools.
-
Implement and maintain CMDB health and accuracy through normalization reconciliation and data certification processes.
-
Map and enforce CSDM (Common Service Data Model) standards across all modules and business services to ensure data consistency and best practices.
-
Support the creation execution and validation of test cases for UAT SIT and production releases.
-
Collaborate closely with architects business analysts and client SMEs to gather requirements and propose scalable technical solutions.
-
Develop comprehensive technical documentation runbooks deployment guides and support materials.
-
Provide technical guidance and mentorship to junior developers ensuring adherence to architectural standards and coding best practices.
-
Participate in deployment planning cutover activities and post-go-live stabilization to ensure smooth transitions and ongoing platform stability.
Requirements:
-
Proven experience as a ServiceNow developer with strong knowledge of SPM CMDBmodules.
-
Extensive experience designing configuring and customizing ServiceNow applications.
-
Strong scripting and automation skills (JavaScript REST APIs SOAP etc.)
-
Experience with integrations involving third-party systems such as cloud services and enterprise applications.
-
Knowledge of CSDM standards and best practices for configuration management.
-
Strong problem-solving skills and attention to detail.
-
Excellent communication skills with ability to collaborate across technical and business teams.
-
ServiceNow certifications (e.g. Certified Application Developer Certified Implementation Specialist or other relevant certifications) are highly desirable.
Preferred but not required:
-
Experience with cloud platforms (AWS Azure Google Cloud) integration.
-
Familiarity with ServiceNows Orchestration and automation capabilities.
-
Knowledge of enterprise architecture and ITSM best practices.
Title: ServiceNow Architect Location: Charlotte NC (Need Onsite day 1 Hybrid 3 days from office). Position type: W2 contract Job Description: We are seeking a highly skilled and experienced Architect ServiceNow SPM to configure and enhance the ServiceNow platform to support enterprise nee...
Title: ServiceNow Architect
Location: Charlotte NC (Need Onsite day 1 Hybrid 3 days from office).
Position type: W2 contract
Job Description:
We are seeking a highly skilled and experienced Architect ServiceNow SPM to configure and enhance the ServiceNow platform to support enterprise needs.
The ideal candidate will take a leadership role in designing solutions across modules such as CMDB Service Portfolio Management (SPM) Software Asset Management (SAM) Application Portfolio Management (APM)/EA ensuring alignment with best practices and organizational standards.
The Role
Responsibilities:
-
Architect design configure and implement ServiceNow modules including CMDB SPM SAM APM/EA.
-
Customize and extend platform capabilities utilizing scripting automation APIs and other ServiceNow development best practices.
-
Develop and manage integrations with external systems such as SAP Ariba cloud platforms messaging systems and other enterprise tools.
-
Implement and maintain CMDB health and accuracy through normalization reconciliation and data certification processes.
-
Map and enforce CSDM (Common Service Data Model) standards across all modules and business services to ensure data consistency and best practices.
-
Support the creation execution and validation of test cases for UAT SIT and production releases.
-
Collaborate closely with architects business analysts and client SMEs to gather requirements and propose scalable technical solutions.
-
Develop comprehensive technical documentation runbooks deployment guides and support materials.
-
Provide technical guidance and mentorship to junior developers ensuring adherence to architectural standards and coding best practices.
-
Participate in deployment planning cutover activities and post-go-live stabilization to ensure smooth transitions and ongoing platform stability.
Requirements:
-
Proven experience as a ServiceNow developer with strong knowledge of SPM CMDBmodules.
-
Extensive experience designing configuring and customizing ServiceNow applications.
-
Strong scripting and automation skills (JavaScript REST APIs SOAP etc.)
-
Experience with integrations involving third-party systems such as cloud services and enterprise applications.
-
Knowledge of CSDM standards and best practices for configuration management.
-
Strong problem-solving skills and attention to detail.
-
Excellent communication skills with ability to collaborate across technical and business teams.
-
ServiceNow certifications (e.g. Certified Application Developer Certified Implementation Specialist or other relevant certifications) are highly desirable.
Preferred but not required:
-
Experience with cloud platforms (AWS Azure Google Cloud) integration.
-
Familiarity with ServiceNows Orchestration and automation capabilities.
-
Knowledge of enterprise architecture and ITSM best practices.
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