Lead Supervisor

Full Time Site Supervisor (Cultural Property)

Schedule: Tuesday and Thursday 7am to 4pm Wednesday and Friday 7am to 3pm

Total Hours: 34 hours per week

Pay: $24.50 per hour

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. Weare located in47 countries and have 355000 employees worldwide and over 150000 clients.

As a Site (Shift) Supervisor you will be performing a variety of management functions. The shift supervisor provides direction to Security Guards at assigned client site(s) on assigned shift. Performs duties of Security Guard within scope of assignment. Observes and reports activities and incidents providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel visitors and premises.

ESSENTIAL FUNCTIONS

• Functions as a supervisor of Security Officers Lead Officers and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed that established rounds are completed and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares files and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• As assigned in accordance with applicable company policies and procedures and in compliance with state and federal laws carries out supervisory duties that can include some or all of the following: interviewing orienting and training employees; planning assigning and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations.
• May perform the duties of a Security Officer in accord with post orders and company policy.

Competencies (as demonstrated through experience training and/or testing):

• May be required to hold and continue to meet the requirements for any applicable state county and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written oral or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.
• Ability to write routine correspondence including logs and reports.
• Good organizational skills.
• Strong customer service and results orientation.
• Strong interpersonal skills with the ability to interact effectively with clients at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation requires the physical and mental capacity to perform effectively all essential addition to other demands the demands of the job include:

• Maintaining composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situations.
• May be exposed to stressful situations such as challenging individuals who are in or approaching an unauthorized area.
• Must undergo and meet company standards for background and reference checks controlled substance testing and behavioral selection survey in addition to any mandatory licensing requirements.
• Directing and disciplining staff in a positive manner.
• May be required to work overtime without advance notice.
• Required ability to handle multiple tasks concurrently.
• Keyboarding basic computer usage and operating controls.
• Seeing hearing speaking and writing clearly in order to communicate with employees and clients observe and report incidents and direct others.
• Frequent sitting standing and walking which may be required for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Occasional reaching with hands and arms stooping kneeling crouching and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision distance vision and ability to adjust focus.
• Regular use of vehicle for the performance of duties.
• On occasion may be required to perform stressful and physical activity.
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.

• May be exposed to or required to handle sensitive and confidential information.

Benefits Perks: Medical Dental Vision Paid Vacation Employee Discounts Wellness and Financial Programs

Qualifications:

Active Connecticut State Guard Card

Active Connecticut State Drivers License - Reliable transportation & Clean Motor Vehicle History

Bachelors Degree Preferred

3 years of Security Experience - Military/ Law Enforcement experience may substitute

2 years of Management Experience - Military/ Law Enforcement experience may substitute

Calm polite and professional demeanor- High level customer service

Reliable and self-motivated.

Strong computer skills and extensive knowledge of Microsoft Office

Mandatory physical requirements: prolonged standing walking of long distances exposure to inclement weather.