Investigations Trust & Safety Specialist Higher Executive Officer Specified Purpose Contract
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Posted on:
Yesterday
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1 Vacancy
Job Summary
About This Role
Role Purpose
The Trust and Safety Specialist plays a key role in progressing regulatory investigations into digital platforms supporting the assessment of compliance with Irelands online safety framework. The role combines analytical technical and regulatory expertise to gather and evaluate evidence assess risks and contribute to robust well-documented investigative outcomes.
About the Team
The Investigations team sits within the Platform Supervision and Investigations Division and is responsible for investigating alleged breaches of regulations including the DSA Terrorist Content Online Regulation and the Online Safety Code. The team must investigate alleged breaches in accordance with relevant legislation and adhere to fair procedures. The team is also responsible for supporting the European Commission with certain aspects of its investigations and if a request has been made under Article 66 of the DSA.
Key Responsibilities
- Support the collection and analysis of technical systems and/or operational evidence including drafting requests for information from digital platforms.
- Take responsibility as part of the team for the timely and efficient progression of investigatory cases within the Platform Supervision & Investigations Division.
- Assist in evaluating user journeys and user experiences across digital platforms.
- Contribute to the scoping and planning of investigation work.
- Apply strong sector-specific technical knowledge while engaging effectively with internal and external stakeholders
- Draft high-quality case documentation including investigation letters correspondence case analyses investigation reports and supporting materials ensuring clarity and technical accuracy.
The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.
About You - Experience Skills Knowledge & Qualifications
Essential Criteria
- Experience in Trust and Safety or regulatory risk and compliance work in the technology sector.
- Understanding of the Irish Online Safety Framework.
- Understanding of digital platforms and online intermediary business models.
- Ability to evaluate compliance risks and systemic impacts.
- Strong analytical and drafting skills.
- Capacity to interpret technical evidence.
- Excellent planning and organisationalskills and the ability to prioritiseeffectively and manage a significant and diverse workload.
- Well-developed interpersonal skills with the ability to build relationships with many different stakeholders and demonstrate negotiation and influencing skills.
- Ability to work on own initiative as well as within project team
Desirable Criteria
- Knowledge of data analysis tools audit methodologies or technical compliance assessments.
- Experience interacting with large online platforms or conducting regulatory investigations.
- Experience in fastpaced technology legal services regulatory compliance or similar professional settings.
- A recognisedqualification/degree of at least Level 7 on the National Framework of Qualifications in a relevant discipline.
- Fluency in or working knowledge of the Irish language.
Key Information
Benefits Package & Pay
- This position is offered on a specified purpose contract basis.
- Full time 35 hrs per week
- Annual Leave: 29 days per annum
- The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.
- Our office is located at One Shelbourne Buildings Shelbourne Road Dublin 4 D04 NP20.
- For a full list of benefits see our website here
- This position is graded at the Higher Executive Officer scale.
- Successful candidates will be appointed on the first point of the scale.
Application Process
If you are interested in applying for this position please submit:
A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills experience and values meet the requirements of the position
Appointment to this role is subject to the candidates eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.
Candidates who engage in canvassing will be disqualified and excluded from the process
Please review our Privacy Statement Privacy Statement - Coimisiún na Meán before making an application.
Late applications or applications not received through the correct channel as indicated above will not be considered.
For queries related to the application or selection process related to this role please contact
Reasonable Accommodations
Reasonable accommodations will be provided if required during the recruitment process. To discuss and request reasonable accommodations in confidence please contact
Coimisiún na Meánis an equal opportunities employer. We welcome applications from candidates with diverse backgrounds and are committed to championing an inclusive and diverse workforce which reflects modern Ireland. We work to create a culture where everyone has equal access to opportunity and feels comfortable to be their authentic selves at work.
Closing Date: 3pm on Wednesday 1st April 2026
Required Experience:
IC
Key Skills
- Microsoft Office
- Computer Skills
- Construction Experience
- Food Safety Experience
- Root cause Analysis
- Microsoft Powerpoint
- OSHA
- Child Protective Services
- EPA
- Unity
- EHS
- Manufacturing
