Forensic Services Quality Manager

Introduction

The purpose of the role is to lead the management and delivery of quality and compliance across Forensic Science Activities (FSAs) and operational capabilities. Under the direction of the Head of Quality and Compliance the postholder will ensure the delivery and management of an effective Quality Management System (QMS) working closely with West Midlands Police (WMP) technical managers the Office of the Forensic Science Regulator (FSR) and the United Kingdom Accreditation Service (UKAS). The postholder will provide line management to quality resources within the Service Improvement Team.

• Establish manage and maintain the Quality Management System (QMS) including the initiation and closing of all non-conformances and associated improvement actions where appropriate authorisation is given.
• Lead manage and conduct agreed audits to identify any non-conformances and implement corrective action following appropriate analysis.
• Establish and update the Forensics Quality Manual (FQM) and Standard Operating Procedures (SOPs) and policies for all sites that undertake Forensic Science Activities (FSAs).
• To provide line management to Quality Coordinators and Case Management Officer and oversight of resource responsibilities for quality activities outside of the department.
• To work with all West Midlands Police business areas that undertake FSAs to ensure that they are compliant with the requirements of the FSR Code.
  

A full detailed list of role responsibilities and competencies required for this post are detailed within the role profile

Contact: For further information regarding this role please contact Karen Smith Head of Quality & Compliance on

Hours of Work and Flexibility:-
The role if full time. Working outside of standard office hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. Attendance at evening and other out-of-hour meetings as required.

Vetting:
Successful applicants will be required to pass Recruitment Vetting and Security Clearance scrutiny prior to commencing their role this will include a full background and financial disclosure as part of the vetting process.

Medical:
Appointment to this role will be dependent upon successfully medical checks which may include a drugs test.

Interviews:

Benefit Statement:-
By choosing to join West Midlands Police you will receive an enhanced benefits package including:
Fair remuneration with progression opportunities and access to a very competitive pension scheme.
Enhanced annual leave in addition to public holiday entitlements.
Discounts across travel parking daily costs of living and leisure activities.
A comprehensive wellbeing package including 24/7 support free eye tests and flu jabs.

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume seasonal and high-peak times the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled these circumstances the employer could select the candidates who best meet the essential criteria for the job as they would do for non-disabled applicants.

Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities