Field Service Engineer Electron Microscopy
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
Position Summary
As a Field Service Engineer Electron Microscopy you will ensure our sophisticated scientific instruments operate at peak performance. Acting as a trusted technical expert and ambassador for our company you will deliver exceptional service while building strong long-term relationships with customers who are driving cutting-edge research and innovation.
In this role you will install maintain troubleshoot and repair a diverse portfolio of high-value analytical instruments ranging from electron microscopes to chromatography systems. You will combine technical expertise with strong customer focus to solve complex challenges and deliver excellent service.
The work takes place on various customer sites as planned in advance with one flexible week per month during which travel abroad may be required on short notice.
During the first year in role travel may also include training taking place abroad for 1-2 weeks at a time.
Key Responsibilities
- Install maintain and repair advanced analytical instrumentation at customer sites
- Diagnose and troubleshoot mechanical electronic and system-level issues down to component level
- Work with a diverse portfolio of technologies from electron microscopes to chromatography systems (gradually building your portfolio)
- Provide professional high-quality customer support and technical guidance
- Manage service documentation and reporting using service management systems and ensure customer sign-off
- Build strong customer relationships through reliable service and communication
- Serve as a trusted technical expert and ambassador for Thermo Fisher Scientific
- Ensure compliance with safety and quality standards
Qualifications & Experience
- Degree in Engineering (Electrical Electronics Mechanical Biomedical) or related scientific field
or
Equivalent hands-on experience installing troubleshooting and repairing advanced analytical instruments - Strong electronics and mechanical aptitude with ability to read and interpret technical diagrams schematics and documentation
- Demonstrated analytical thinking and structured problem-solving skills
- Proficiency with Windows OS MS Office and service management software
- Fluency in English (additional languages are an advantage)
- Strong verbal and written communication skills with excellent customer service skills and professionalism
- Highly organized independent and self-driven with a collaborative mindset
Additional Requirements
- Valid drivers license
- Willingness to travel up to approximately 5075% max in peak periods
- Ability to lift up to 25 kg and to stand for extended periods
- Flexibility to work varied hours and respond to emergency service calls during designated periods
- Ability to obtain required credentials/security clearance for accessing customer facilities
What We Offer
- Exceptional learning and development opportunities within the latest equipment and analytical instruments in Life Sciences
- Varied and dynamic workdays with technical challenges and opportunities to travel
- A collaborative multinational team of skilled Field Service Engineers
- Company car
At Thermo Fisher Scientific you will join a global team dedicated to enabling our customers to make the world healthier cleaner and safer. If you are technically curious customer-focused and motivated by solving complex challenges we would love to hear from you very soon.
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
