Technical Consultant (JavaScript & SQL | SaaS Platform)

India Standard Time (IST):

• 6:30 PM 3:30 AM IST (during Daylight Saving Time EDT March to November)

• 7:30 PM 4:30 AM IST (during Standard Time EST November to March)

• Installs and configures PairSoft products and applications in both Cloud and On-Premise environments ensuring compatibility and performance.
• Provides technical guidance on product prerequisites system compatibility and deployment best practices tailored to client environments.
• Assists in identifying and troubleshooting product-related defects escalating to development or engineering teams when necessary.
• Participates in client meetings and internal project discussions offering technical input on feasibility architecture and integration strategies.
• Identifies opportunities for improving product functionality integration flow or deployment methodology and relays structured feedback to internal teams.
• Documents technical implementation approaches custom workflows and client-specific configurations to support repeatable best practices.
• Designs develops and tests custom configurations API integrations and automation workflows within the PairSoft platform and connected systems.
• Supports and maintains active configurations and custom JavaScript modules monitors logs for performance optimization and troubleshoots end-user issues.
• Performs other technical consulting or engineering duties as assigned within the scope of Product Services or Professional Services.

1. Education & Background:

• Bachelors degree in Computer Science Information Systems Business Technology or a related field or equivalent practical experience.
• 1 years of experience working with enterprise software implementations technical support system administration or business application consulting.
• Experience working in client-facing technical roles or implementation teams is preferred.

1. Client-Facing & Business Skills:

• Ability to work directly with clients to understand requirements and troubleshoot issues.
• Comfortable participating in implementation meetings discovery sessions and client support calls.
• Strong communication skills with the ability to explain technical concepts to non-technical users as well as ability to document solutions processes and configurations clearly.

1. ERP/CRM and SaaS Experience:

• At least 1 year of experience supporting or implementing ERP CRM or SaaS solutions.
• Experience working with platforms such as Microsoft Dynamics GP/SL/365BC Blackbaud NetSuite Sage or similar business systems is a plus.
• Ability to understand business workflows and translate them into system configurations or integrations.

1. Integration & API Familiarity:

• Basic understanding of REST APIs and system integrations. Familiarity with JSON and XML data formats is a plus. Experience using tools such as Postman or Swagger to test or review APIs is a plus.

1. Technical Skills (Basic to Intermediate):

• Understanding of SQL queries and data structures for troubleshooting or reporting purposes.
• Familiarity with scripting or automation tools is helpful.
• Comfortable working with data imports/exports system configuration and integration troubleshooting.

1. Networking & Infrastructure Awareness:

• Basic familiarity with web applications authentication methods (SSO OAuth) and cloud environments.
• Exposure to IIS SSL/TLS or firewall configuration concepts is a plus.

1. Remote Work Capability:

• Comfortable working in remote or distributed teams.
• Experience using collaboration tools such as Microsoft Teams Jira Confluence Zoom or similar platforms.

1. Work Hours:

• Must be available to work during standard business hours in the Eastern US Time Zone (EST/EDT).
  

• Opportunity to grow your career with a rapidly growing organisation.
• Exposure to working with a Microsoft gold partner organization with the latest technologies.
• People first organisation culture
• Company Paid Group Mediclaim Insurance for employee spouse and up to 2 Kids of INR 400000 per annum
• Company Paid Group Personal accidental insurance for employees of INRper annum.
• Company Paid & Manager approved Career Advancement Opportunities
• Best in the Industry referral bonus policy.
• 29 Paid leaves throughout the year
• Company-paid Maternity leaves for female employees

About the Company

We are a global team of innovators and advocates transforming how financial data is captured stored and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting procurement and fundraising teams can do their best work.

PairSofts aspires to be the strongest procure-to-pay platform for the mid-market and enterprise with close integration to Microsoft Dynamics Blackbaud Oracle SAP Acumatica and Sage ERPs.

At PairSoft we are passionate about innovation transparency diversity and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn grow and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. If you have a disability or special need that requires accommodation please email us at:

To read our Candidate Data Privacy Notice - including GDPR - click here.