Manager, Group Underwriting

The Opportunity: At Equitable we believe great things happen when we work together. Were a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If youre passionate about making a difference and growing your career in an inclusive and collaborative environment wed love to hear from you. Our culture is built on care passion and curiosity. We put people above all else strive to be our best and welcome new ideas to deliver positive outcomes. This role provides overall accountability for Group Underwriting operations across the EZBenefits myFlex and Traditional distribution streams ensuring exceptional service quality and workflow management for both new and existing business. As the Manager you will lead and develop a team of Underwriters oversee performance capacity process documentation and reporting and drive continuous improvement initiatives aligned with divisional priorities. You will also support underwriting needs for all case sizes including those exceeding 1000 lives across quotes renewals amendments and one of the regions top employers and be part of something that truly makes a Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two (2) assigned consecutive days every other week plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum youll do:Overall accountability for Group Underwriting functions supporting all new business within the EZBenefits myFlex and Traditional case distribution streamsSupports all levels of UnderwritersProcess and documentation management of for all risk assessment analysis rating and proposal generation for business requests (new or existing) received from our Regional Office teamsThe initial quote of our larger most complex opportunities including the review of risk analysis of experience and profitability of the case rating and report generation for all new Equitable group clientsEnsuring a good risk and fit within that product offering and system limitationsEnsuring the appropriate review of all requests for alternate costings on new or existing businessThe risk assessment analysis rating and proposal generation for the addition of new business divisions to existing clientsSupporting our partners in the Regional Office in responding to existing case marketingsResponse to Admin and Claim Exception requests that include an element of risk (as outlined in the process documentation)Seeking a better way of delivering high quality outputs to our clientsSetting tracking and monitoring team budget to continuously gain efficiencies and effectiveness inBuild and maintain an appropriate dashboard tracking tool to ensure accuracy in workload management as well as weekly monthly and annual tracking and reporting of progress toward defined targets and goals related to service accuracy and capacity at individual and team levelsBudget accountability for their work areaResponsible for competency gap analysis to identify key performers those with growth potential and deal with performance management concerns with confidence. This includes full hiring performance management salary adjustments and communicationsActive participation and leadership in both team and divisional projects and youll bring:College or University degree or equivalent experience10 years of Group benefits knowledge and experience including solid knowledge of group products risk assessment and pricing methodologies5 years Group Underwriting knowledge including processes risk assessment pricing practices and methodologiesProven successful management of a professional teamStrong analytical ability decision making ability driver of innovative solutions and able to meet conflicting and challenging deadlinesStrong Microsoft skills including Word Excel Visio and Power of all funding arrangements (non-refund refund and administrative services only)Demonstrated understanding and commitment to Underwriting philosophy including risk management solutionsExcellent time management organization communication skills interpersonal skills and negotiation skillsProcess LeaderA true agent for Change for the right reasonsSharing of technical knowledge and learnings acquired through the creation of alternate solutions to customer requestsPresentation skillsAbility to create maintain and enhance tracking tools and reporting techniquesThe provision of timely positive and constructive feedback to team members and implementation of the annual Talent Review and Scorecard process. The development and implementation of training plans for new and existing team members. Establish and maintain strong level of partnership and collaboration with partners in the Regional Office including service team members group marketing managers and sales leaders. Appreciation of the complexities of the Group benefits marketplace and competition Certified Employee Benefit Specialist (GBA) designation an in it for you:Career Growth: Regular learning sessions and developmentopportunitiesTotal Rewards: Incentive pay annual salary reviews employer-paid benefits and pensionmatchingTime Away: Competitive vacation plus one paid volunteer day each yearFlexibility: Healthy work-life balance with employee wellness always top of mind complemented by a dress for your day approachAt Equitable were committed to fair pay and an inclusive accessible hiring experience. If you need accommodations or alternative formats at any stage just reach out to us at Were happy to base pay will be based on your skills qualifications experience and addition to your salary this role is eligible for a discretionary annual incentive award tied to business performance plus a wide range of competitive benefits. If youre selected to move forward our Talent Acquisition team will walk you through all the details of our total rewards program so you know exactly whats To: AVP Group Underwriting Department: Group Underwriting Term: Permanent Full-Time