Technical Lead, North American Insurance Operations Group
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Job Location:
Farmington, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Requirements:
Bachelors degree or relevant years in the industry.
Strong demonstrated negotiation and influencing skills strong written & verbal communication skills
strong organizational skills and ability to function independently
Position requires knowledge of insurance and experience with internal customers.
Proficient computer skills especially in Windows-based systems Microsoft Word and Excel and internet explorer-based applications.
Risk Management degree and/or Professional Insurance designation preferred.
Allied World Assurance Company Holdings Ltd through its subsidiaries is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients cedents and trading partners with thoughtful service and meaningful coverages since are a subsidiary ofFairfax FinancialHoldings Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Our generous benefits package includes: Health Dental and Disability Insurance a company match 401k plan and Group Term Life World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability veteran status or any other characteristic protected by law.
To learn more visit or follow us on Facebook at LinkedIn at Objectives:
We are seeking a strong candidate with operational skills and insurance knowledge to join our team supporting our North American Production Underwriters. The position requires strong analytical interpersonal and people leadership skills with an interest in utilization and introduction of new technology solutions. The Technical Lead provides product leadership and guidance including training and documentation support. The Technical Lead works with cross-functional teams to provide clear and accurate directions from legal compliance and underwriting in product delivery.
Duties and Responsibilities:
- Gain a deep understanding of Product Set including form set by State and related regulatory and compliance requirements.
- Establish a centralized repository of forms for team members.
- Document workflows create and maintain process maps and training materials.
- Serve as the Subject Matter Expert for system testing and projects related to the line of business.
- Review the daily procedures of team for opportunities to increase productivity and efficiency metrics via training sessions process documentation and workflow updates.
- Participate in a Technical Lead Work stream Project to define common processes and procedures for the enterprise as well as initiate cross training opportunities between teams.
- Work collaboratively with Insurance and Business Operations team members and contribute to the Allied World Target Operating Model Initiative.
- Participate in Allied World Learning and Development Opportunities online in person and group training session.
- Engage in AW Connect Conversations with agreement to meaningful measurable and personal goals.
- Perform Account Coordinator duties as necessary.
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
Allied World Assurance Company Holdings assures its clients that everything is well insured. In the US its insurance products include general property/casualty coverage as well as specialty products such as environmental, health care, and professional liability coverage targeted to sm ... View more
