IT Analyst (ServiceNow Platform)
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Job Location:
Dunedin - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
We have an exciting opportunity for an IT Analyst (ServiceNow Platform) to join our Dunedin-based IT team. This role supports the design development and ongoing operation of the ServiceNow platform ensuring it is stable secure and aligned with organizational standards.
Working under the guidance of the Senior Systems Analyst (ServiceNow) and in close collaboration with an external ServiceNow support partner the role is additionally responsible for day-to-day platform administration configuration and delivery of enhancements across core ServiceNow capabilities.
Key role requirements:
- Support the day-to-day administration of the ServiceNow platform.
- Assist with the development & configuration of ServiceNow applications workflows forms and business logic using JavaScript JSON and ServiceNow scripting.
- Configure and maintain client scripts business rules ACLs UI policies flows catalogue items notifications and data structures.
- Support integrations between ServiceNow and external systems using REST SOAP Integration Hub and other APIs.
- Assist with testing deployment and promotion of changes across environments in line with platform governance.
- Perform unit testing troubleshooting and debugging of ServiceNow applications.
- Contribute to process automation and multi-system integration projects.
- Build and maintain technical documentation for configurations integrations and customisations.
- Participate in platform upgrades and ensure custom applications remain compatible.
- Collaborate with business stakeholders to translate requirements into technical solutions.
- Support the implementation of ITIL4 best practices within the ServiceNow platform.
- Complete ServiceNow training and obtain Certified System Administrator (CSA) within the first 6-12 months.
Qualifications :
- Bachelors degree in information technology or equivalent Computer Science Business Analyst Business Administration or relevant experience.
- Full class 1 drivers licence is preferred.
- Unrestricted work rights / current New Zealand Visa is required for this position.
Preferred Experience:
- Any exposure to ServiceNow or similar platforms (e.g. Salesforce Jira SAP workflow tools).
- Experience with SOAP or other integration methods.
- Experience with Chrome Developer Tools & Postman (API requests auth payload inspection).
- Experience with JavaScript JSON.
- Working knowledge of HTML and CSS.
- Experience working with REST APIs (consuming or building) including JSON-based request and response payloads.
- Understanding of web technologies and client/server concepts.
- Experience working with technical systems in a support development or engineering role Strong problem solving and troubleshooting skills.
Additional Information :
- Residential role live and work in the stunning region of Otago NZ.
- Monday - Friday 8:00-4:30 based in the Dunedin city office
- Competitive salary bonus scheme
- Discounts on retail and services
- Free Southern Cross Healthcare and Life Insurance
- Monthly health and wellbeing allowance
- Long service recognition
- Living Our Values recognition program
- Free transport to work
- Study assistance
- Access to OceanaGold Employee Assistance Program (EAP)
- Exceptional working environment where people are valued and respected
OGC VALUES: CARE RESPECT INTEGRITY PERFORMANCE TEAMWORK
**Applications close 19 April 2026. Shortlisting will commence immediately. Applicants must be eligible to work in New Zealand.
YOU MATTER: OceanaGold is committed to providing equal employment opportunities. We believe a variety of perspectives are not only welcome they are essential to our success. Should you require any assistance applying for this opportunity please contact us at
PLEASE NOTE: APPLICATIONS FROM AGENCIES WILL NOT BE ACCEPTED
Remote Work :
No
Employment Type :
Full-time
Key Skills
- IT Experience
- SAP Materials Management
- SAP SuccessFactors
- Agile
- Business Analysis
- SAP
- Requirements Gathering
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- SDLC
- Oracle
About Company
OceanaGold is a growing mid-tier gold and copper producer listed on the Toronto Stock Exchange (TSX). With four operating mines—Haile in the USA, Didipio in the Philippines, and Macraes and Waihi in New Zealand—we are committed to safe, responsible mining that generates strong returns ... View more
