Technician

Purpose of Position:

Be able to carry out thorough Inspection services to various makes and models of standard cranes.

Work independently on repair field modernisations and installation jobs on standard equipment.

Be able to identify and source all parts from the Konecranes Store.

Be able to offer standard repair and field modernisation solutions to customers.

Be able to attend emergency breakdowns identify and repair faults on standard cranes.

Have a good understanding of Konecranes products and services.

Have a broad understanding of Konecranes Company Safety and Risk assessment procedures.

Be able to identify and contact local Support Functions and Global Technical Support channel if required.

Broad understanding of Australian Standards.

Brief Summary of Accountabilities and Responsibilities:

ACCOUNTABILITIES & RESPONSIBILITIES

Ability to work safely.

Identifies and sources all parts from the Konecranes Store.

Provide repair solutions to customers (Identify opportunities and demonstrated ability to develop added value)

Demonstrates good customer relations and communication skills.

Ability to independently repair carry out field modernisations and install standard equipment.

Ability to perform Emergency Repairs Show a broad ability to problem solve emergency breakdowns.

Synchronises and submits time & expense hours on a daily basis

Consults/presents the Safety Review after each visit (daily) and the Visit Review at the conclusion of the job if not done daily.

Awareness of ISO 14001 & 45001 Standards

KEY PERFORMANCE INDICATORS 

Accurate Risk Assessment conducted for each task.

Ability to show sourcing techniques. Supervisor/Buddy/authorised person feedback appraisals.

Safe Act Observations POWRA completion customer feedback presentation.

Siebel Trackers & reports customer feedback appraisals.

On-call feedback appraisals customer feedback

Work Related Requirements

Ensure that the Konecranes and Demag brand is communicated consistently and in accordance with the Companys Values and brand principles.

Ensure that Konecranes and Demag Health Safety Environmental and Quality processes are followed.

Ensure that Konecranes and Demag paperwork and procedures are followed accurately and delivered in a timely manner.

Participate in the On Call roster as required.

Be available for travel locally and interstate on occasion as required.

Provide repair quotations to customers as required.

Actively engage in training programs.

Actively promote Safety within the team.

Proactively engage with employees promoting Konecranes and Demag as an employer of choice.

Effectively use the oneKonecranes tools assigned for use in day to day work.

Qualifications :

Specialised requirements Qualifications/licences:

Electrical Licence or Mechanical Trade Certificate & Restricted Electrical Licence.

Current and valid Driver Licence.

Working at Heights competency.

Elevated work Platform Ticket.

Broad knowledge of relevant Australian Standards.

Additional Information :

Working Relationships:

Reporting directly to the Field Supervisor or another authorised company representative.

Work closely with fellow Technicians and Senior Technicians.

Ensure the use of 1KC Tools are actively utilised.

Promote a professional image to the customer.

Actively engage in company meetings and training sessions.

Other Position Details:

Location: Branch Location

Allowances/Special Conditions: As Per employment contract.

Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Remote Work :

No

Employment Type :

Full-time