Site Reliability Engineer Senior Consultant level

About Pismo (A Visa Company)
Visas Technology Organization is a global community of problem solvers and innovators reshaping the future of commerce. We operate the worlds most sophisticated payment networks capable of handling tens of thousands of secure transactions per second across millions of merchants and financial institutions worldwide.

Pismo is a cloudnative financial services platform operating as part of Visa. We design and deliver scalable banking and payment solutions used by some of the worlds largest financial institutions. Reliability security and scalability are foundational to everything we build.

The Opportunity

We are seeking a Senior Consultant Site Reliability Engineeringa senior individual contributor who acts as a technical leader architect and force multiplier within Pismo.

This role is designed for engineers who operate with high autonomy thrive in ambiguity and take endtoend ownership of complex systems. As a Senior Consultant you will define technical direction set engineering standards and influence how reliability engineering is practiced across teams and products. While this role remains handson a significant portion of your impact will come from technical leadership mentorship and architectural decisionmaking.

You will work across squads and domains often where problems are not clearly defined and success requires judgment influence and deep technical expertise.

What Youll Do

Technical Leadership & Architecture

• Act as a technical authority for reliability scalability and operational excellence within your domain.
• Define and evolve architecture and engineering standards adopted across multiple teams.
• Lead initiatives where the problem space is ambiguous identifying gaps defining solutions and driving them to completion.
• Make pragmatic tradeoffs between shortterm delivery and longterm architectural health.

EndtoEnd Ownership

• Own systems and platforms across their full lifecycle: design implementation deployment operations and ongoing evolution.
• Be accountable for outcomes including availability performance scalability and maintainability.
• Drive improvements in monitoring incident response error reduction and operational maturity to support highly available financial systems.

Organizational Impact

• Influence the technical roadmap and priorities for your team and partner teams based on identified business and engineering needs.
• Collaborate closely with Product Engineering Security and Platform teams to ensure solutions align with Pismos broader goals.
• Break down large complex initiatives into phased deliverable milestones guiding teams through execution.

Mentorship & Force Multiplication

• Act as a mentor at scale leveling up engineers through code reviews design discussions pairing and technical guidance.

• Review and remediate complex or underperforming systems sharing expertise to unblock teams.
• Enable teams consuming your platforms to solve complex problems more effectively through guidance and best practices.

Engineering Culture & Talent

• Serve as a steward of Pismos engineering culture modeling high standards for quality ownership and collaboration.
• Actively participate in hiring and interview processes helping to raise the technical bar with every hire.
• Influence how reliability and operational excellence are valued and practiced across the organization.

External Influence (Optional but Encouraged)

• Represent Pismo externally through technical talks articles or community engagement.
• Contribute to industry conversations around reliability engineering cloud platforms and largescale distributed systems.

What You Bring

Experience & Mindset

• Proven experience operating as a senior individual contributor on complex distributed cloudnative systems.

• Demonstrated ability to lead without authority influencing technical direction across teams.
• Comfort operating with high ambiguity defining problems as well as solutions.
• Strong sense of ownership and accountability for outcomes not just delivery.

Technical Expertise

• Deep expertise in at least one generalpurpose programming language (e.g. Java Go Python JavaScript).
• Strong background in designing and operating highly reliable scalable systems.
• Handson experience with modern cloud platforms and tooling (e.g. Kubernetes Docker CI/CD pipelines).
• Solid understanding of observability incident management and production operations at scale.

Collaboration & Communication

• Ability to communicate complex technical concepts clearly to engineers product partners and leadership.
• Experience working closely with Product QA DevOps and Agile teams.
• Track record of mentoring and growing other engineers.

Why Join Pismo

• Work on systems that support global financial infrastructure at massive scale
• Operate with high autonomy and trust
• Influence technical direction across teams and products
• Grow as a senior technical leader within a worldclass engineering organization

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:
8 years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD OR 11 years of relevant work experience.

Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
Familiarity and experience with DevOps ways of working
Familiarity and experience building managing and operating CICD platforms
Familiarity and experience with GitOps technologies
Familiarity and experience with Azure cloud services
Experience leading teams of technical professionals

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 152200.00 to 243700.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time