Strategic Account Manager

About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didnt stop there. Today we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear open path to pay save and invest we are evolving into the definitive destination for every financial need.

What youll be doing
As a Strategic Account Manager you will be the primary guardian and growth driver of our most valuable merchant relationships. Reporting directly to the Strategic Partnership Director you will act as the bridge between Satispays long-term vision and our partners operational success. You will own the end-to-end relationship for a boutique portfolio of 4-5 top-tier global accounts. Heres what your day-to-day will look like:

• Strategic Portfolio Management By serving as the dedicated C-level point of contact for Satispays most influential partners managing complex multi-layer international relationships and decision-making processes.

• Strategic Growth & Planning By developing and executing multi-year account plans to drive transaction volumes optimise UX through internal campaigns and explore international expansion opportunities.

• Product Innovation & Integration By identifying opportunities for deeper integration such as the adoption of new features (BNPL Fringe Benefits) or pioneering new business ventures like co-branded cards and loyalty program synergies.

• Relationship Orchestration By acting as the owner of your portfolio coordinating across Product Marketing Legal and Tech teams. You will ensure the right internal stakeholders are brought into the conversation at the right time to solve partner needs.

• Collaboration with Leadership by working closely with the Strategic Partnership Director and the Key Account team to align account goals with company milestones ensuring active participation in KAM and Partnership strategic meetings.

• Retention & Data-Driven Advocacy by maintaining a zero-churn mindset anticipating challenges delivering high-level troubleshooting and using complex data sets to prove ROI through Quarterly Business Reviews that demonstrate Satispays tangible value.

Who were looking for
We need a problem-solver who loves teamwork and gets things done. For this high-stakes role we are looking for a professional who can navigate the complexities of global partnerships with a long-term vision. Does this sound like you

• Strategic Account Management 10 years of experience in managing seven-figure high-complexity global accounts. You have a proven track record in Fintech Payments or High-Growth Tech environments.

• Complex Negotiation & Contract Management Expert ability to lead high-stakes negotiations and manage intricate contractual frameworks ensuring win-win deals for both Satispay and the merchant.

• Analytical & Strategic Mindset You dont just solve problems; you identify the root cause and build frameworks to prevent them. You think in terms of ecosystems and use data to drive growth and product implementation.

• Expertise in Payment Infrastructure Deep understanding of the payments industry competitive landscape and technical solutions with the ability to translate technical concepts into compelling business cases for C-level executives (CFO/CMO).

• Cross-functional Leadership & Orchestration Exceptional ability to lead internal project teams and coordinate multiple departments ensuring alignment and avoiding silos through proactive communication.

• International Stakeholder Management Proven experience in navigating international corporate structures and influencing decision-makers across different regions and layers of an organisation.

CareAbout: how we support your impact
We move fast and evolution never stops. Its a fun ride but it can be challenging. To make sure our people truly thrive were committed to making their lives easier both in the office and out in the world. Thats why we created CareAbout:

• Health (Private insurance for you and your family psychological support with Serenis mental health workshops)

• Financial resources (Stock Option Plan Meal vouchers Relocation support if youre moving countries)

• Growth and development (Professional development programs Internal mobility Language courses with Preply)

• Flexibility (Unlimited PTO Hybrid working policy* Flexible working hours)

• Family (Enhanced parental leave Additional leave for child sickness)

*We embrace three days per week in-office (Tuesday and Thursday 1 of your choice) with the option to request extra remote time.

Initial salary: Starting from 80000 gross per annum
This baseline is set using objective gender-neutral criteria for the roles core requirements. However we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer
At Satispay were proud to be an equal-opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin. Join us in a workplace where everyone belongs!

Learn more about us
Our values and pillars arent just fancy words on a page - they really shape everything we do. Explore them here.

#LI-VR1
#LI-HYBRID

By submitting this application I acknowledge that I have read and understood the content of the

Required Experience:

Manager