Strategic Account Manager

Strategic Account Manager

About Satispay
Satispay was born to revolutionise everyday payments making them simple fair and accessible to everyone. Now the focus has moved even further aiming to shape the future of money. Were a movement empowering millions of people driven by a shared purpose to tackle big challenges. And were just getting started. We move quickly think boldly and trust each other to challenge the norm learning and growing as we go. If youre looking for more than just your next job if you want to build something impactful with a talented team youre in the right place.

What youll be doing
As a Strategic Account Manager you will be the primary guardian and growth driver of our most valuable merchant relationships. Reporting directly to the Strategic Partnership Director you will act as the bridge between Satispays long-term vision and our partners operational success. You will own the end-to-end relationship for a boutique portfolio of 4-5 top-tier global accounts (e.g. Amazon). Heres what your day-to-day will look like:

• Strategic Portfolio Management By serving as the dedicated C-level point of contact for Satispays most influential partners managing complex multi-layer international relationships and decision-making processes.

• Strategic Growth & Planning By developing and executing multi-year account plans to drive transaction volumes optimise UX through internal campaigns and explore international expansion opportunities.

• Product Innovation & Integration By identifying opportunities for deeper integration such as the adoption of new features (BNPL Fringe Benefits) or pioneering new business ventures like co-branded cards and loyalty program synergies.

• Relationship Orchestration By acting as the owner of your portfolio coordinating across Product Marketing Legal and Tech teams. You will ensure the right internal stakeholders are brought into the conversation at the right time to solve partner needs.

• Collaboration with Leadership by working closely with the Strategic Partnership Director and the Key Account team to align account goals with company milestones ensuring active participation in KAM and Partnership strategic meetings.

• Retention & Data-Driven Advocacy by maintaining a zero-churn mindset anticipating challenges delivering high-level troubleshooting and using complex data sets to prove ROI through Quarterly Business Reviews that demonstrate Satispays tangible value.

Who were looking for
We need a problem-solver who loves teamwork and gets things done. For this high-stakes role we are looking for a professional who can navigate the complexities of global partnerships with a long-term vision. Does this sound like you

• Strategic Account Management 10 years of experience in managing seven-figure high-complexity global accounts. You have a proven track record in Fintech Payments or High-Growth Tech environments.

• Complex Negotiation & Contract Management Expert ability to lead high-stakes negotiations and manage intricate contractual frameworks ensuring win-win deals for both Satispay and the merchant.

• Analytical & Strategic Mindset You dont just solve problems; you identify the root cause and build frameworks to prevent them. You think in terms of ecosystems and use data to drive growth and product implementation.

• Expertise in Payment Infrastructure Deep understanding of the payments industry competitive landscape and technical solutions with the ability to translate technical concepts into compelling business cases for C-level executives (CFO/CMO).

• Cross-functional Leadership & Orchestration Exceptional ability to lead internal project teams and coordinate multiple departments ensuring alignment and avoiding silos through proactive communication.

• International Stakeholder Management Proven experience in navigating international corporate structures and influencing decision-makers across different regions and layers of an organisation.

Our benefits & perks

We believe high commitment effort and impact deserve to be highly rewarded and supported. Thats why we created Satispay CareAbout our way of making sure youre supported in your well-being growth and finances:

CareAbout health & well-being

• Unlimited paid time off

• Psychological support & mental health webinars with Serenis

• Flexible working system

• Extended parental leave

• Childcare leave

CareAbout growth & development

• Professional development programmes

• Internal mobility program

• Language classes with Preply

• Internal workshops & training

CareAbout financial support

• Stock Option Plan (with additional grants often provided based on performance)

• International relocation support

• Competitive salary

• Flexible Benefit budget

• Meal vouchers

Equal-Opportunity Employer
At Satispay were proud to be an equal-opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin. Join us in a workplace where everyone belongs!

Learn more about us
Curious if our way of working clicks with yours Our values and pillars arent just fancy words on a page - they really shape everything we do. Explore them here.

Sounds like your kind of place
Awesome! Wed love to hear your story.

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Required Experience:

Manager