Senior Implementation Analyst

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

As a Senior Implementation Analyst you will independently plan coordinate and execute integration projects that deliver output solutions for our clients. You will partner closely with clients Client Services Technical teams the Production Floor and Project Managers to analyze complex requirements configure solutions and lead testing activities. Your work ensures that solutions are deployed effectively to meet client needs and optimize business processes.

What youll do:

• Independently analyze and translate complex business processes including current-state workflows special client requirements data sources processing systems and output format requirements.
• Serve as a trusted liaison and subject matter expert for clients and internal Fiserv partners providing consultative guidance and recommending effective scalable integration solutions.
• Lead implementation efforts for smaller to moderately complex projects assuming Project Manager responsibilities as needed and proactively managing scope timelines risks and communications.
• Interpret and influence future-state solutions and technical specifications ensuring requirements are clear feasible and aligned with product operational and compliance standards.
• Collaborate closely with Development Quality Assurance Project Management and Account Management teams to guide solution design and proactively resolve issues across the software development life cycle (SDLC).
• Own client setup and configuration activities end to end serving as a point of escalation for complex configuration data mapping or testing issues.
• Elicit document and validate detailed client requirements; lead internal and client testing efforts; and support deployment planning and cutover activities to ensure successful implementations.
• Provide guidance and informal mentoring to junior Implementation Analysts by reviewing work products sharing best practices and supporting problem-solving to improve overall team quality and efficiency.

Experience youll need to have:

• 5 years of experience performing client IT implementations or integration project work including requirements documentation and issue resolution.
• 5 years of experience performing in-depth analysis and testing on system configurations for technology or output solutions.
• 5 years of experience delivering on client projects using Waterfall methodology across all phases of the software development life cycle (SDLC).
• 5 years of experience developing business process flows and contributing to technical specification documentation for technology implementations.
• Demonstrated experience working directly with external clients and cross-functional internal teams to define requirements design integration approaches and deliver technology-based solutions.
• Bachelors degree in Business Management Information Systems Computer Science or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• 4 years of experience in project management using Agile methodologies in addition to Waterfall.
• Experience leading or mentoring other analysts on implementation best practices documentation standards and testing approaches.
• Experience with output solutions print/statement processing or similar production environments.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental caregiver and military leave.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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