Senior Communications Manager

Job Family

Career Stream

Communications And Public Relations

Job Classification

This role is based at Nedgroup Investments - Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors.
Nedgroup Investments is a division of Nedbank Group Ltd leveraging the investment and financial expertise of one of South Africas largest financial services groups. The Nedgroup Investments Best of Breed philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients. These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients.

Location

Role will be based in V&A Waterfront Cape Town

Job Purpose

To support and enable the business strategy while protecting and enhancing the reputation of Nedbank by developing and driving the communication strategy to internal and/or external stakeholders.

Job Responsibilities

• Apply knowledge of communications and trends by providing advice; inputs and recommendations to business.
• Ensure translation of strategy into tactical multi year plans by managing the execution process. Mitigate risk by ensuring compliance with policies; procedures; standards and regulations. Achieve business objectives by strategically aligning channels; messages and audiences.
• Inform stakeholders by providing updates on progress on execution of communication business objectives by optimizing resources.
• Build and manage relationships with internal and external stakeholders to deliver on business objectives.
• Deliver communication solutions strategies by listening to and understanding internal and external stakeholders so as to meet their expectations.
• Develop and manage communications strategies to deliver on business objectives.
• Measure effectiveness by applying the Return on Communications Investment (ROCI) principles.
• Meet business objectives by recommending; managing and controlling the communication budget.
• Manage all internal and external communication to enhance and protect Nedbanks reputation.
• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment; retention and training process and utilizing suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiatives.
• Achieve operational excellence by supporting the implementation of business optimization improvement through team engagement

People Specification

We believe in employing highly motivated sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative collaborative challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role we are looking for:
High standard of personal presentation.
Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
Ability to deal with people both within the organisation and external customers

Essential Qualifications - NQF Level

Preferred Qualification

Post Graduate Diploma: Marketing Management

Minimum Experience Level

5 - 8 years in managing communications and managing people

Technical / Professional Knowledge

Behavioural Competencies

Employment Equity Statement

Preference will be given to individuals from under represented groups.