Lead Business Process Specialist

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture which seeks equity respects differences and believes in peoples potential this is the right place. We consider people with disability candidates and those with diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

- Dont forget to include a resumé in English in your profile in Workday

- Please check your application status directly in the Workday system as this is our primary method of communication. All updates regarding your application will be reflected there.

Develops and supports enterprise system solutions for Caterpillar IT applications and ERP/Digital transformation initiatives. Acts as a subject matter expert and trusted advisor across multiple business process workstreams ensuring solution quality compliance and longterm business value.

Key Responsibilities

• Serve as SME and trusted advisor for multiple enterprise business process workstreams.

• Lead and participate in workshops to validate business requirements for the Order Navigation Experience (deployed on SAP commerce platform) ERP touchpoints and dealerfacing solutions.

• Review and approve solution designs including prototypes configurations testing and documentation.

• Validate process documentation delivered as part of enterprise template solutions.

• Review and approve test plans and enduser training materials for new releases and deployments.

• Provide Level 4 case management support partnering with IT suppliers on root cause analysis and resolution.

• Ensure solutions comply with enterprise governance requirements including cybersecurity enterprise architecture SOx sustainability and IT General Controls.

• Provides functional direction reviews deliverables and contributes input to performance feedback for analysts and consultants.

• Mentor business process analysts digital product owners and development/operations consultants.

Scope & Impact

• Supports internal customers across multiple departments and administrative groups.

• Influences strategic business decisions and enterprise transformation outcomes.

• Operates with broad autonomy within Caterpillar policies and longterm objectives.

• Balances shortterm delivery with longterm business and customer value.

Problem Solving & Decision Making

• Solves complex unstructured problems with significant business impact.

• Identifies relationships across disparate data and systems to develop innovative solutions.

• Defines priorities approaches and execution plans for broadly defined initiatives.

• Develops action plans aligned to twoyear execution horizons and three to fiveyear enterprise goals.

• Applies AIassisted reasoning and advanced analytics to decompose complex routing and systems problems explore solution tradeoffs and accelerate decisionready insights while exercising strong human judgment.

Basic requirements

• Degree preferable in Computer Science Information Technology Engineering

• Pre-advanced english

Top Candidates Will Have

• Strong interpersonal and influencing skills with the ability to lead change without direct authority.

• 6 years of progressive IT experience in application/API development and/or application/API support.

• 6 years of experience with enterprise platforms including:

• Modern web applications (Java and/)

• Configure Price Quote UX

• PowerBI Reporting

• Snowflake

• SAP ERP

• IBM Mainframe

• Salesforce

• 5 years of experience with commerce platforms such as SAP Commerce Cloud / Hybris.

• 5 years of integration experience using ETL or connectivity tools (e.g. DataStage IIB SnapLogic Sterling Integrator Apigee).

• Experience supporting largescale ERP or digital transformation programs.

Additional Information

• Travel: 15% - 25%

• Sponsorship is NOT available

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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