Principal Program Manager, Selling Partner Communities

We are looking for a Principal Program Manager to serve as a strategic partner and operational backbone for our organization. This is a high-impact high-visibility role that sits at the center of how our org operates communicates and drives results both internally and across partner organizations. The ideal candidate thrives in ambiguity brings exceptional judgment and knows how to move fast without losing rigor.
This role is ideal for a builder and connector who can zoom out to see the big picture and zoom in to drive execution someone who earns trust quickly influences without authority and makes the people and teams around them more effective.




Key job responsibilities
What Youll Do
Business Operations
Own and drive the operational rhythm of the organization including goal-setting cycles business reviews planning processes and leadership forums
Identify gaps inefficiencies and opportunities across the org and lead initiatives to address them
Serve as a trusted thought partner to the Director helping prioritize and sequence work across competing demands
Cross-Organizational Initiatives
Lead and coordinate cross-functional programs that span multiple organizations ensuring alignment accountability and momentum
Navigate complex stakeholder landscapes with clarity and confidence bringing the right people together at the right time
Define program structures success metrics and governance for initiatives that dont have a natural home
Driving Efficiency
Identify and implement mechanisms that reduce friction eliminate redundancy and improve how the org operates at scale
Build scalable processes and frameworks that grow with the organization
Communications
Own org-wide internal communications including leadership updates all-hands content and team-facing messaging
Lead external communications strategy in partnership with relevant stakeholders ensuring consistent clear and compelling narratives
Translate complex ambiguous topics into crisp audience-appropriate communications

What Were Looking For
7 years of experience in program management strategy operations or a related field
Demonstrated ability to lead large-scale cross-functional initiatives from ambiguity to execution
Strong business acumen with the ability to connect operational details to strategic priorities
Exceptional written and verbal communication skills; able to write for senior audiences and represent the org externally
Proven track record of influencing without authority across organizational boundaries
Comfortable operating in fast-moving ambiguous environments with competing priorities
Experience supporting or partnering with senior leaders in a chief of staff technical advisor or equivalent capacity is a plus

Why This Role
This is a rare opportunity to operate at the intersection of strategy operations and communications for a dynamic growing organization. Youll have direct exposure to senior leadership work on problems that matter and leave a visible mark on how the org functions and shows up internally and externally.



- 7 years of working cross functionally with tech and non-tech teams experience
- 7 years of program or project management experience
- 7 years of managing analyzing and communicating results to senior leadership experience
- Bachelors degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements

- Experience delivering projects within scope time budget and quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA SEATTLE - 137600.00 - 186200.00 USD annually
USA WA Seattle - 137600.00 - 186200.00 USD annually