Learning Practitioner Business & Performance Management

Some careers have more impact than others.

If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.

HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofLearning Practitioner.

Principal responsibilities

• Design and deliver business-specific learning curricula for MSS Operations globally
• Develop and implement strategic and tactical learning interventions
• Ensure training content aligns with business objectives and regulatory requirements
• Drive continuous improvement in training effectiveness
• Engage with Functional Heads VPs and SLT to assess and address training needs
• Communicate progress and outcomes in business forums and MIS reports
• Collaborate with external vendors for customised solutions
• Promote self-paced and digital learning channels

Requirements

• 8-12 years experience in business training capability development or a related field within Financial Services preferably Investment Banking.
• Strong knowledge of MSS Operations including Asset Services Custody and capital markets products.
• Demonstrated expertise in curriculum design programme planning delivery and evaluation.
• Experience with digital learning platforms micro-learning gamification and social learning.
• Proven stakeholder management and vendor engagement skills.
• Excellent communication skills both written and verbal with the ability to engage and influence senior stakeholders.
• Experience working in a complex matrix-driven organisation.
• Knowledge of local and global training vendors (preferred).

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed and/or if relevant on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

Youll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

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