SoonerSelect Engagement Specialist III

Oklahoma City, OK - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Posting Title

SoonerSelect Engagement Specialist I/II

Agency

807 HEALTH CARE AUTHORITY

Supervisory Organization

SoonerSelect Operations

Job Posting End Date

Refer to the date listed at the top of this posting if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

24.711538 / hour

Why Youll Love Working Here

At the Oklahoma Health Care Authority (OHCA) your work matters. Every day our team helps ensure Oklahomans have access to better health and better care. Guided by our core values Passion for Purpose Trust & Transparency Empowerment & Accountability Best-in-Class Outcome-Driven and Servant Leadership we foster a workplace where people feel supported respected and empowered to make an impact. Learn more about OHCA.

Lets Talk Benefits

We know your great work deserves great support. Heres a snapshot of what we offer for all eligible employees.

Generous state-paid benefit allowance to offset insurance premiums.
A wide selection of insurance plans with no pre-existing condition exclusions.
Flexible Spending Accounts for health care and dependent care.
Retirement Savings Plan with employer contributions.
11 paid holidays annually.
15 days of vacation and 15 days of sick leave in the first year.
Longevity Bonus recognizing years of public service.
Public Service Loan Forgiveness eligibility and tuition reimbursement.
Wellness benefits including an on-site gym and fitness center discounts.

Job Description

Location: 4345 N Lincoln Blvd Oklahoma City OK 73105

Salary: $24.711538 / hourly

Work Schedule: Monday Friday

Primary Hours: 8:00 a.m. 5:00 p.m.

Agency/Division Information

The Oklahoma Health Care Authority (OHCA)works to ensure Oklahomans have access to better health and better care.The agencys core values include passion for purpose trust and transparencyempowermentand accountability best in class and outcome-driven and servant leadership.As part of the interview process candidates maybe requiredto attend an in-person interview at our Oklahoma City office.

Position Purpose

TheSoonerSelectEngagementSpecialist I provides operational and administrative support toSoonerSelectOperations byassistingwith tracking documentation management stakeholder communication support and issue intake coordination. This position performs task-level work that supports program operations includingmaintainingtrackers routing inquiries organizing documentation andassistingwith routine communications and meetinglogistics. The role ensures information is documented organized and distributed accurately to support program activities and stakeholder engagement efforts. Work is performed under established procedures and guidance from senior staff with escalations directedtohigher-level specialists when interpretation policy guidance or program decisions are.

PrincipalActivitiesMay Include:

Maintain and update operational trackers including CE notifications memos issue or complaint logs and amendment request logs to ensureaccuratedocumentation of program activities.

Upload andmaintainprogram documents in SharePoint ensuring proper file naming conventions version control and document organization.

Distribute routine communications announcements and reference file updates to contracted entities (CEs) under direction of senior staff.

Receive and log inquiries or issues from providers members or external partners and route them to theappropriate subjectmatter experts or program leads.

Conduct basic research activities such aslocatingpolicies verifying citations and collecting background documentation to support program staff.

Assistwith meeting preparation including scheduling agenda development note taking and tracking follow-up actions.

Support stakeholder engagement activities by coordinatinglogistics documentation and scheduling for meetings trainings and workgroups.

Monitor designated program email boxes and triage incoming inquiries that require routing or escalation.

Draft routine communications using established templates such as reminders outreach confirmations and informational notices.

Provide documentquality checks by reviewing formatting verifying links and ensuring attachments and supporting materials are complete andaccurate.

Support operational coordination between program staff contracted entities and internal agency partners as needed.

Other duties as assigned.

Knowledge Skills Abilities and Competency Requirements

This position requires knowledge of basic administrative and program coordination practicesdocument management processes and standard office systems used to track and organizeprogram activities. The role requires strong organizational skills attention to detail and the abilityto follow established procedures tomaintainaccuratedocumentation trackers andcommunications. The ability to communicate clearly coordinate routine tasks and manage multiple assignments whilemaintainingaccuracy and timeliness is essential. The position also requires the ability to work collaboratively with internal teams and external stakeholders while appropriately routing inquiries and escalating issues when necessary. Key Korn Ferry competencies aligned with this role include Ensures Accountability Collaborates and Communicates Effectively reflecting the need for reliable task execution coordination across teams and clear information sharing in support of program operations.

**To be considered for this position your application must include a resume/CV with complete work and education history.**

Education and/or Experience:

Bachelors degree plus 1 year of technical clerical administrative secretarial or general office work OR

An equivalent combination of education and experience.

Preference Qualifications Include:

Medicaid healthcare or managed care programs

Tracking systems such as Excel SharePoint or project trackers

Coordinating meetings workgroups or stakeholder engagements

Document management and version control

Drafting routine communications or correspondence

Physical Demands andWork Environment

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels.In the course ofperforming job duties employeesare required tospeak stand walk and reach with their hands and arms. This position requires extended periods ofsitting and daily use of computers and phones. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of this position.

Accommodation Statement

The Oklahoma Health Care Authoritycomplies withapplicable State and Federal civil rights laws and does not discriminate. All qualified applicants will receive consideration for employment without regard to race color sex religion disability age national origin or genetic information. Ifa reasonableaccommodation is needed toparticipatein the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the Civil Rights Coordinator at .

Notice to applicants:

Please add to the address book or safe-senders list in your email. All correspondence will come from this address. Be sure to check your junk folder. If you have questions about the status of your application you can contact the HR team at .

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Current State of Oklahoma employees must apply for open positions internally through WorkdayJobs Hub.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information race religion color sex age national origin or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for please click the link below and find the agency for which you applied for additional information:

Agency Contact

Required Experience:

Job Posting TitleSoonerSelect Engagement Specialist I/IIAgency807 HEALTH CARE AUTHORITYSupervisory OrganizationSoonerSelect OperationsJob Posting End Date Refer to the date listed at the top of this posting if available. Continuous if date is blank.Note: Applications will be accepted until 11:59 PM ...