Service Technician

Tilburg - Netherlands

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

WILL YOU BE OUR TECHNICAL EXPERT AT OUR TILBURG LOCATION AND ON THE ROAD

At LION were looking for people who love working with technology and who enjoy working at our location in Tilburg as well as on-site at our clients locations. LION develops manufactures and maintains training solutions and personal protective equipment (PPE) for firefighters and other emergency responders enabling them to train safely and realistically in handling fire emergencies.

Who are you

In this role as a Service Technician you work independently and enjoy taking responsibility with the support of a strong home base. You are the point of contact for our clients on-site and conduct yourself in a professional and presentable manner. With your problem-solving skills and technical knowledge you tackle a wide range of issuesfrom providing support to resolving complex malfunctions. You quickly identify risks and know how to advise effectively on them.

More about LION:

LION develops and manufactures fire simulation systems for training purposes worldwide. These are used by fire departments the military emergency response teams and industrial companies among others. We also sell PPE (Personal Protective Equipment) specializing in firefighting gear. We started as a family business a legacy that still defines our corporate culture. Our parent company is also a family business that has been in existence for 126 years. From our EMEA office we work with approximately 55 employees to ensure LIONs success.

The Department:

Our service department is part of TotalCare! TotalCare encompasses all service-related activities within LION: training installation service and supervision. These activities take place both at our location in Tilburg and on-site at the customers location. As a Service Technician you ensure that our customers receive excellent service. You will be involved in analyzing performing and coordinating warranty work as well as maintenance and repairs. You will do this for customers in the Netherlands and around the world.

What your work will look like:

You will perform service or repair work on various products both in-house and on-site;
You provide technical support and advice to both employees and customers;
You oversee the installation and commissioning of new and/or refurbished products;
You analyze problems both on-site and in the workshop and propose appropriate solutions;
You report on work performed hours worked costs incurred and materials used (may be omitted).

You bring:

A completed technical education at a minimum of the MBO level. Preferably in electrical engineering mechanical engineering mechatronics or installation engineering;
A valid Class B(E) drivers license;
Good command of the English language both spoken and written;
A valid VCA certificate or the willingness to obtain one;
You are flexible and willing to travel abroad frequently or periodically
What does LION offer
A competitive benefits package including a total of 40 days of annual leave;
Additional compensation for overtime worked while traveling as well as a travel allowance weekend allowance or project allowance when you are traveling for an extended period;
The opportunity to make purchases with tax benefits.
Meaningful work! Youll work on special projects that enable emergency responders to save lives;
A professional and personalized onboarding process where youll be guided so you can eventually perform your role independently.

Were very curious to get to know you. Wed love to invite you for an introductory meeting where well focus on who you are and what youre looking for. Well also give you a tour of our Experience Center where well show you what the organization develops and produces. If were both enthusiastic after the introductory meeting well offer you a few hours within the organization. Youll then be able to experience what its like to work at LION by among other things talking with various colleagues. We think its very important that you get a good sense of the organization and whether its a good fit for you.

For more information please contact Stephanie Geerts at 31 (0)6-or

Required Experience:

WILL YOU BE OUR TECHNICAL EXPERT AT OUR TILBURG LOCATION AND ON THE ROADAt LION were looking for people who love working with technology and who enjoy working at our location in Tilburg as well as on-site at our clients locations. LION develops manufactures and maintains training solutions and perso...