Body Shop Advisor CSR
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Job Location:
Wallingford, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Body Shop Advisor- Customer Service Representative
Executive Honda Collision Center
Are you ready to be part of one of Connecticuts fastest growing and most respected automotive groups At Executive Auto Group were not just expanding were setting the standard for excellence in the industry. As one of the states largest and most successful dealership networks we are committed to delivering exceptional service to our customers and that starts with investing in our most valuable asset: our people. We offer a dynamic work environment outstanding benefits and a culture built on respect growth and opportunity. If youre inspired by innovation driven by success and eager to work alongside talented forward-thinking professionals your future starts here.
What we offer:
- Paid Holidays & PTO to maintain a healthy work-life balance.
- Comprehensive health dental and vision benefits.
- Paid Life Insurance for peace of mind.
- 401K with a company match for your financial security.
- Employee discounts on automotive products and services.
- Continuous training to keep your skills sharp.
- Opportunities for career advancement in our expanding operation.
What youll do:
- Greet customers complete checkins review vehicle damage and explain repair needs and processes.
- Provide consistent status updates review completed repairs for satisfaction and answer general customer questions.
- Guide customers on required documentation for insurancerelated appointments.
- Schedule estimate and repair appointments and assist in setting up insurancerelated repair visits.
- Identify basic exterior vehicle panels take photos and help prepare light visual estimates.
- Coordinate estimate approvals and review/adjust insurancelocked estimates within the system.
- Communicate with insurance adjusters to arrange or extend rental vehicles.
- Send necessary documentation for supplemental payments and request issued supplements from insurance providers.
Keys to success:
- organized
- work in a team environment
- auto body repair knowledge
- insurance claim processing
- repair estimating/billing software (ccc one & cdk)
- scheduling & workflow management
- communication and problem solving
- multitask and complete daily objectives
- math- add/ subtract/ percentages
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Restaurant Experience
- Customer Service
- Coffee Experience
- Computer Skills
- Management Experience
- Oil Change Experience
- Auto Body Repair
- Automotive Diagnostics
- Hydraulics
- Leadership Experience
- Retail Management
- Air Conditioning
About Company
Executive Honda Wallingford, CT. Executive Auto Group is seeking a skilled and motivated Automotive Technicians to join our dynamic service team. This is an e...
