Operations Specialist Italy Milan
Share
Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Help us digitalise international freight transportation!
Founded in 2017 Ovrsea is a new generation freight forwarder that uses technology to simplify and optimize international transportation for companies. We support more than 700 companies such as Engie Vinci Devialet Sézane or even Nuxe in more than 60 countries in their international freight transport.
We allow our customers to manage all their transport issues in a few clicks from ourweb interface from quotation to invoicing by digitizing the entire transport tracking experience. We have also developed an in-house platform to facilitate the operational management of our customers transportation needs in order to meet their requirements in record time.
Ovrsea a fast growing company
With already120 employees worldwide we will continue our growth in 2026 as part of a merger with two other freight forwarders forming a group of more than 800 people across four continents.
The Operations team
The Operations (Ops) Team is responsible fororganising and coordinating the international transportationneeds of our clients. Serving as the primary point of contact the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring anexceptional customer experienceat OVRSEA.Reactivity excellence pedagogy and customer awarenessare the guiding principles that drive our team.
This position is based in Milano.
What does it mean to be an Operations Specialist at Ovrsea
Our Ops Specialists directly update our clients on the evolution of their transport inform them on the important stages guide them amidst constraints and hazards and find the best possible solutions when required.
They are the principal conductors of international transports. Ops Specialists coordinate our chosen service providers (agents shipping and trucking carriers customs brokers...). Responsible for delivering our quality of service they are key pillars of the company and drive its growth.
Your mission:
Global transport operations for large imports of exports (80%)
- Support a portfolio of customers.
- Carry-out and organize air sea road and rail transport.
- Advise customers and resolve issues proactively.
Development structuring and strategy (20%)
- Manage supplier relationships and negotiations (carriers & agents worldwide).
- Develop the teams knowledge (research and production of articles).
- Refine operational strategies.
Are you the one
- You demonstrate an interest in the transportation industry. A former experience with a forwarding agent is a plus.
- You can handle complex situations: Operations days in freight are exciting but could be intense. Lots of issues and requests from clients at the same time and non-stop deadlines but we love it!
- You are recognized for your customer centricity. You are curious by nature and are never satisfied with the answer weve always done it this way. You think solutions rather than problems and you are able to take initiative.
- You have a strong interest in the startup environment and you want to commit to an exciting entrepreneurial adventure.
- You are fluent in both English and Italian.
What will this job bring you
- Relational skills: you will interact with people from more than 70 countries (customers service providers) from various industries and company sizes.
- We value a strong learning environment at OVRSEA. Continuous learning is very important to us which will allow you to solve rather complicated problems.
- We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.
Benefits
Competitive salary package
Vibrant work environment & great offices in central location in Milan
A 4-week onboarding program to become fully operational in your daily job
Commuter benefits (Tundr mobility card)
Flexible working from home policy
Lunch voucher valued at 8 per day worked (Edenred)
Still not convinced
Explore our story products teams and commitments by visiting this Notion.
Get a glimpse of our culture and our #1 value Learn together through a short video. Learn how we live this value through webinars cultural presentations and an immersive onboarding program that will introduce you to the exciting world of international transport.
Ready to join the crazy OVRSEA adventure Apply now and lets fly together!
Interview Process
- First screening video call with Sara (Team Lead Ops) (45).
- Interview with Sara and another member of the team.For this interview step you will have a practical transport case study to work on (60).
- Interview with Brieuc COO and cofounder or Hugo (Head of Operations) (45-60).
- Speed recruiting and meeting with the Italian team in our offices.
- The final proposal!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
About Company
Le commissionnaire de transport nouvelle génération. Simplifiez vos transports de fret. Plus de fiabilité, plus de réactivité pour une supply chain mieux maîtrisée.
